Senior ICT Operations Engineer

Make a meaningful impact on global healthcare - and grow your career while doing it. At ProductLife Group, you’ll join an innovative, forward-thinking team operating across the world to shape the future of life sciences through expertise, collaboration, and purpose-driven work.

Job Description

The Senior ICT Operations Engineer improves the reliability, security and scalability of ICT services through hands-on engineering, automation and technical leadership. The role supports integrations, migrations and project delivery, coordinates RUN operations and recovery readiness, and may manage engineers. It is not primarily a helpdesk or ITSM governance role.

Expected Requirements

• Experience: Typically 5+ years in ICT operations, systems engineering, infrastructure or digital workplace, beyond first-line support.
• Technical expertise: Microsoft 365, endpoint management, identity services, infrastructure, PowerShell, APIs and workflow automation.
• Delivery capabilities: Technical design, testing, migrations, root-cause analysis, controlled implementation and operational documentation.
• Leadership: Strong ownership, prioritisation, stakeholder communication, coaching and cross-team coordination.
• Education: Relevant degree or equivalent professional experience; relevant certifications are an asset.

• Experience: Typically 5+ years in ICT operations, systems engineering, infrastructure or digital workplace, beyond first-line support.
• Technical expertise: Microsoft 365, endpoint management, identity services, infrastructure, PowerShell, APIs and workflow automation.
• Delivery capabilities: Technical design, testing, migrations, root-cause analysis, controlled implementation and operational documentation.
• Leadership: Strong ownership, prioritisation, stakeholder communication, coaching and cross-team coordination.
• Education: Relevant degree or equivalent professional experience; relevant certifications are an asset.

Make a meaningful impact on global healthcare - and grow your career while doing it. At ProductLife Group, you’ll join an innovative, forward-thinking team operating across the world to shape the future of life sciences through expertise, collaboration, and purpose-driven work.