Program Manager - Factory Optimisation Software Solutions

• Own the deployment program lifecycle from initiation to closure, ensuring alignment with customer expectations and contractual commitments
• Define, document, and track SOWs, schedules, milestones, issues, and resource plans for customer projects
• Manage scope, budget, schedule, and resources; identify variances early and implement corrective actions
• Identify, manage, and escalate project risks with clear mitigation strategies

Customer & Stakeholder Management

• Act as the primary escalation point and direct contact for customer project managers across EMEA
• Chair weekly update meetings with customers and internal teams to review project performance and resolve technical escalations
• Collaborate with the IFO consulting team, global and regional sales, and software development on all project aspects

Team & Delivery

• Lead and develop your project team, steering performance toward customer deliverables
• Coordinate cross-functional teams (development, QA, support, sales) to drive integrated delivery

Technical Deployment

• Support the deployment and operation of FPS software and Industrial Engineering systems, including scheduling and process control
• Contribute to ETL development and data migration to ensure successful system integration
• Provide technical assistance, onsite training, and product demonstrations to customers and sales teams

Reporting, Governance & Improvement

• Prepare weekly deployment status reports and KPI reporting (schedule and budget variance, quality, customer satisfaction)
• Ensure adherence to standardized project management processes and best practices
• Drive continuous improvement based on lessons learned

• Master’s degree in Computer Science, Systems Engineering, Industrial Engineering, or a related field (or equivalent experience)
• 5+ years of experience in semiconductor manufacturing or enterprise software deployments, including leading complex, multi-stakeholder programs
• Strong project management skills in planning, scheduling, budgeting, and execution; PMP or similar certification is a plus
• Knowledge of MES, data warehouses, ETL, and dashboards, plus hands-on experience with SQL and relational databases (e.g., Oracle)
• Understanding of semiconductor process control (FDC, APC), factory automation, and statistical process control
• Excellent communication skills and the ability to build strong relationships with customers and colleagues
• Independent, analytical, and solution-oriented
• Professional proficiency in English (spoken and written) plus one of French, German, or Italian
• Willingness to travel domestically and internationally (approx. 30%)

• Smart and friendly colleagues who value team spirit, a positive attitude, and reliability - and who always make sure there’s plenty of fun to be had
• Opportunities to share bold ideas and contribute creatively
• Flexible work hours
• Competitive salary, excellent benefits
• Opportunities for continuing education and professional development
• Celebrating successes together and dealing openly with failures - they’re invaluable for our continuous growth
• Regular employee events