Lead Conversational AI DeveloperEngagement

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• Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories
• Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly
• Leverage Generative AI services to enhance chatbot responses with creativity and personalization
• Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience
• Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions
• Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization
• Stay updated on the latest advancements in Conversational AI technologies and best practices, $130,000.00 - $145,000.00 Related Jobs MarkLogic Developer (SME) Leidos Bethesda, MDOn-Site NoSQL Junit DevOps XQuery Equities Marklogic Operations Governance Purchasing Upskilling Market Data Spring Boot Cryptography Business Logic Key Management System Testing Data Processing Custom Software Ancient History Agile Methodology Analytical Method Time Off Management Security Engineering Signals Intelligence Business Requirements Object-Oriented Design Angular (Web Framework) Application Development SQL (Programming Language) Agile Software Development Java (Programming Language) Computer Network Operations Cascading Style Sheets (CSS) Python (Programming Language) Service-Oriented Architecture Software Development Life Cycle Extensible Markup Language (XML) HyperText Markup Language (HTML) JavaScript (Programming Language) Resource Description Framework (RDF) Application Programming Interface (API) SPARQL Protocol And RDF Query Language (SPARQL) Top Secret-Sensitive Compartmented Information (TS/SCI Clearance) +0 Software Engineer Leidos Bethesda, MDOn-Site Unix JIRA Junit DevOps Github Jenkins Equities Scripting Operations Automation Innovation Purchasing User Story Upskilling Market Data Spring Boot Cryptography Key Management System Testing Katalon Studio Version Control Microsoft Azure Ancient History Software Testing Spring Framework Agile Methodology Analytical Method Software Solutions Amazon Web Services Time Off Management Security Engineering Software Engineering Atlassian Confluence Signals Intelligence Bash (Scripting Language) Agile Software Development Java (Programming Language) Google Cloud Platform (GCP) Computer Network Operations Standard Operating Procedure Scrum (Software Development) Python (Programming Language) Software Development Life Cycle JavaScript (Programming Language) Top Secret-Sensitive Compartmented Information (TS/SCI Clearance) +0

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We are seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants. The ideal candidate will have a strong background in software development, with a focus on AI and natural language processing technologies., * Bachelor’s Degree, * 5+ years of experience in software development, preferably with a focus on conversational AI or chatbots

• Deep expertise in Azure Bot Framework v4, specifically utilizing Adaptive Dialogs, Waterfall Dialogs, and middleware customization
• Strong backend development skills with advanced proficiency in C#, .NET, JavaScript, CSS, HTML for custom bot logic
• Hands-on experience with Azure Integration Services, using Azure Functions and Logic Apps to orchestrate workflows between the bot and external systems
• Proven experience with Salesforce API integrations (REST/SOAP), specifically for managing Live Agent handoffs, Knowledge base retrieval, and Case creation
• Experience configuring Azure Cosmos DB for storing conversation state, user data, and telemetry logs
• Experience implementing Hybrid AI strategies, bridging classical NLU services (Azure CLU) with Generative AI models (Azure OpenAI/GPT) for fall-back handling or content generation
• Middleware familiarity, with exposure to MuleSoft or similar ESB platforms for enterprise-grade data exchange
• Data-driven optimization skills, utilizing Power BI to analyze conversation logs, identify drop-off points, and drive NLU accuracy improvements
• SDLC leadership experience, including defining CI/CD pipelines for bot deployment across multiple environments (Dev/Test/Prod)
• Excellent communication, collaboration, and problem-solving skills
• Ability to work independently and manage multiple projects simultaneously
• Passion for innovation and a strong desire to push the boundaries of Conversational AI technology

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
• Flexible Spending Accounts: Available for medical and dependent care expenses.
• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.