Information Controller

Willmott Dixon is looking for an Information Controller to join our Construction North business, supporting the successful delivery of our projects across the North East.

Based from our Gateshead office, this is an exciting opportunity to join our established team, working closely with our project teams, Design Managers, consultants and supply chain partners to ensure project information is managed accurately, efficiently and securely.

You will play an important role in the day-to-day management of project documentation, ensuring information is available to the right people at the right time. Alongside maintaining our document management systems, you will support the continuous improvement of our processes, helping our teams work more efficiently and embrace digital ways of working.

We are looking for someone who is organised, proactive and enjoys working collaboratively with others. You will be confident managing multiple priorities, have a keen eye for detail and take pride in delivering a high-quality service to both internal and external stakeholders.

Key Responsibilities

Information management - Manage and maintain project documentation throughout the project lifecycle, ensuring information is accurate, accessible, secure and appropriately stored or archived.

Document control - Coordinate the submission, review, approval and distribution of project documents, ensuring appropriate compliance checks, version control and traceability.

Project support - Work closely with Design Managers, project teams and other departments to support the smooth running of information management processes across multiple projects.

Digital systems - Manage project information through our Common Data Environment (CDE), including setting up new projects, maintaining filing structures and supporting colleagues in the effective use of digital information management systems.

Compliance and quality - Ensure project information meets company procedures, customer requirements and relevant information management standards, identifying and resolving any issues.

Stakeholder engagement - Liaise with colleagues, consultants, customers and supply chain partners to coordinate information requirements, request documentation and ensure information is received and distributed in the appropriate formats.

Auditing and improvement - Carry out regular checks and audits of project documentation, identifying opportunities to improve accuracy, compliance and efficiency.

Process improvement - Review existing workflows, identify opportunities to streamline processes and support the wider business in adopting more effective digital ways of working.

Project handover - Coordinate the collation and management of operating and maintenance documentation, ensuring project information is complete and appropriately organised for handover.

Team support - Share knowledge and best practice with colleagues, providing guidance on information management processes and supporting the development of others.

• Previous experience in a Document Controller, Information Manager or similar role within the construction industry.
• Experience using CDE Systems to manage and coordinate project documentation.
• Good understanding of document control processes, including document approval workflows, version control and information management procedures.
• Strong organisational skills, with the ability to manage multiple priorities and maintain a high level of accuracy.
• Good communication and relationship management skills, with the confidence to work collaboratively with project teams and external stakeholders.
• Proficiency in Microsoft Office applications and experience working with digital document management systems.

Desirable Criteria

• Experience using Common Data Environment (CDE) platforms and an understanding of information management standards, including ISO 19650.
• Experience conducting document management audits, identifying compliance issues and supporting process improvements.
• Relevant information management qualifications or professional accreditation, including BSI or BRE.
• Previous experience supporting or mentoring colleagues or managing a small team.
• A valid UK driving licence., * Business Process Improvement
• Communication Skills
• Document Management Systems
• Information Management
• Maintenance Activities
• Microsoft SharePoint
• Stakeholder Management
• Supply Chain Management
• Technical Documentation
• Workflow Management

We offer a competitive salary alongside a comprehensive benefits package, including an enhanced pension scheme, private medical options, life assurance, incentive bonus and sustainable car scheme or allowance, together with flexible working arrangements.

At Willmott Dixon, we are committed to creating a sustainable future for our people, customers and communities. With over 170 years of history, we are proud of our reputation for delivering high-quality construction projects and creating a positive impact in the communities where we work.

Our people are at the heart of everything we do, and we are committed to providing an inclusive, supportive and flexible working environment where everyone has the opportunity to develop and succeed.