BI Functional Analyst

The Business Intelligence Business Analyst serves as a strategic liaison between business stakeholders, Business Process Owners, and the IT Business Intelligence team. In this role, you will translate complex business needs into clear functional, reporting, and analytics requirements that support scalable BI solutions and measurable business value.

This is an ideal opportunity for a highly analytical, business-minded professional who understands data, reporting platforms, stakeholder engagement, and the importance of connecting business objectives with technology-enabled outcomes.

Responsibilities

• Serve as the primary interface between business users, Business Process Owners, and IT Business Intelligence teams.
• Build trusted relationships with functional leaders across Sales, Finance, Operations, Supply Chain, Marketing, and other business units.
• Understand end-to-end business processes and identify opportunities to improve reporting, analytics, and decision-making.
• Facilitate workshops, requirements-gathering sessions, stakeholder interviews, and business process discussions.
• Challenge and refine business requirements when needed to promote scalable, standardized, and sustainable BI solutions.
• Gather, analyze, document, and prioritize business requirements across reporting and analytics initiatives.
• Translate business needs into functional specifications, user stories, business rules, KPIs, metrics, calculations, and reporting logic.
• Create clear process flows, use cases, data mappings, and functional documentation.
• Ensure requirements are complete, testable, aligned to business objectives, and ready for technical delivery.
• Collaborate with BI Developers, Data Engineers, Architects, Product Owners, and other technical teams to design reporting and analytics solutions.
• Participate in solution design discussions to ensure business and functional requirements are accurately reflected in technical designs.
• Review dashboards, reports, and analytics solutions for usability, accuracy, consistency, and business value.
• Promote the reuse of existing data assets, common business definitions, and standardized reporting practices.
• Analyze source systems, data flows, and data transformations to support accurate reporting outcomes.
• Perform data analysis to validate business requirements and confirm reporting logic.
• Identify data quality issues and partner with Data Governance and IT teams to support resolution.
• Ensure reports and dashboards accurately reflect approved business definitions, KPIs, and metrics.
• Develop test scenarios, business validation criteria, and UAT support materials.
• Coordinate and support User Acceptance Testing, including defect tracking and resolution follow-up.
• Validate that delivered BI solutions meet business expectations and agreed requirements.
• Support rollout, change management, and adoption of new BI solutions.
• Conduct demonstrations, user training, and knowledge-sharing sessions.
• Develop user documentation and training materials to enable effective use of dashboards, reports, and self-service analytics.
• Work closely with Product Owners and Project Managers to prioritize requirements, manage backlogs, and respond to changing business priorities.
• Provide status updates, communicate risks, and support delivery within agreed scope and timelines., For more information regarding your EEO rights as an applicant, please visit the following websites:
• English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
• Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

• 10+ years of experience as a Business Analyst, Functional Analyst, BI Analyst, or similar role.
• Demonstrated experience partnering with business stakeholders, Business Process Owners, and cross-functional teams.
• Strong understanding of Business Intelligence, reporting, data analytics, KPIs, metrics, and business process analysis.
• Experience with reporting and visualization platforms such as Power BI, OBIEE, Tableau, or Qlik.
• Advanced SQL skills and strong knowledge of relational database management concepts.
• Expert-level proficiency in Microsoft Excel.
• Strong analytical, problem-solving, communication, facilitation, and documentation skills.
• Experience defining business rules, reporting logic, data mappings, functional specifications, and user stories.
• Ability to translate complex business needs into clear, actionable requirements for technical teams.
• Experience supporting UAT, business validation, defect resolution, and solution adoption.
• Experience with modern data platforms such as Azure, Databricks, Snowflake, or Microsoft Fabric.
• Experience with ERP systems such as Oracle, SAP, or Microsoft Dynamics.
• Ability to manage multiple priorities, communicate effectively with diverse stakeholders, and contribute to successful project delivery., In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

The base salary range for this position is $92,000 - $135,000 a year, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.