Software Engineering Manager

Mozilla seeks a Software Engineering Manager, as part of the Cloud Engineering organization. You’ll drive big improvements to our internal developer platform supporting agentic and human-driven workloads, including some of these areas:

• Manage and optimize Mozilla’s cloud and agentic infrastructure costs (i.e. FinOps).
• Uplevel service health at Mozilla by setting the standard for how Observability is used, and making it easy for teams to follow that standard.
• Implementing security improvements in partnership with Product Security (e.g., CNAPP, WAF).
• Supporting the infrastructure behind AI use cases for developers in Mozilla.
• Build upon our Incident management program, including auto-remediation and follow-ups.
• K8S fundamentals including networking and BC/DR for teams running on our platform.
• Improve our CI/CD system centered around tools like GitHub Actions and ArgoCD.
• Enable service teams, and their agents, to own their operational excellence.

What you’ll do:

• Lead and grow a high-performing engineering team focused on automation, self serve tooling, and data driven delivery engineering.
• Lead design, architecture for MozCloud Platform services to establish and improve upon repeatable patterns.
• Manage the roadmaps across the multiple focus areas of your team, in alignment with organizational strategy.
• Drive cross-functional collaboration to achieve project milestones across the components of the infrastructure platform you own.
• Champion operational excellence, innovation, and scalable user-centric and/or agent-centric solutions.
• Ensure high standards for security, compliance, reliability, and usability., Lead and grow a cloud engineering team responsible for Mozilla’s internal developer platform. Drive cloud cost optimization, observability, security, AI infrastructure, incident management, Kubernetes networking, business continuity, disaster recovery, and CI/CD improvements. Own platform architecture and roadmaps, lead technical and organizational transformations, enable self-service tooling, and promote operational excellence, security, reliability, compliance, and scalable developer experiences. Top Skills: ArgocdAuto-RemediationCi/CdCloud-Native PlatformsCnappContainerized InfrastructureFinopsGateway ApiGCPGithub ActionsGrafanaHelmIamIdpIncident ManagementKubernetesObservabilityPrometheusTerraformWaf Enverus

Account Director

An Hour Ago In-Office or Remote 2 Locations Expert/Leader Expert/Leader Big Data * Information Technology * Software * Analytics * Energy Own enterprise sales and account growth for energy-focused SaaS solutions. Build executive relationships, generate qualified pipeline, lead consultative sales pursuits, align solutions with strategic business objectives, develop presentations and ROI cases, negotiate and close opportunities, manage renewals and upsells, and maintain accurate Salesforce and sales database records. Top Skills: Generative AiMicrosoft AccessExcelMS OfficeMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSaaSSalesforce MetLife, Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration. Top Skills: Microsoft Office Suite

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• Hands-on experience leading an organization through the transition to agentic software development
• 10+ years software engineering experience, including at least 5 years of team management.
• Track record leading large-scale organizational and technical transformations anchored around Cloud Native platform and services.
• Deep expertise in K8s containerized production infrastructure frameworks and tooling including Kubernetes, Terraform, Helm charts, Prometheus, Grafana, IAM, IdP, WAF, Gateway API and related tooling.
• Proficient with multiple cloud platforms, particularly GCP.
• Strong leadership and communication skills, adept at aligning technical initiatives with strategic user and organizational objectives.
• Self-starter who thrives in ambiguity.
• Curiosity and interest in learning new things

• Commitment to our values:

• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

Bonus points for…

• Knowledge of cloud security principles
• Open source software involvement

Remote Hiring Remotely in US 195K-260K Annually Expert/Leader Remote Hiring Remotely in US 195K-260K Annually Expert/Leader Leads a cloud engineering team responsible for internal developer platforms, cloud cost optimization, observability, security, AI infrastructure, incident management, Kubernetes networking, business continuity, disaster recovery, and CI/CD. The role owns platform architecture and roadmaps, drives cross-functional delivery, improves operational excellence, and develops scalable self-service tooling for engineering teams. The summary above was generated by AI, * Generous performance-based bonus plans to all regular employees - we share in our success as one team

• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission - to make the internet better for people., The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders - only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.