IT Deskside Support Engineer
Shrive Technologies Llc
Allegheny County, PA, United States
2 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Shift work
Job source
Tech stack
Microsoft Windows
Information Systems
Desktop Computing
Information Technology Operations
Windows Search
Networking Basics
Peripherals
Guidewire PolicyCenter
Information Technology
Servicenow
Requirements
Technical Support, Information Technology & Information Systems, Information Technology & Information Systems, Technical Support, Business Model, On Site Support, Healthcare, Microsoft Windows Desktop, Laptop PC, Peripheral Hardware, Experience
- Minimum 4+ years of experience in:
- Deskside IT Support
- Field Support or Onsite IT Operations
- Experience supporting enterprise or healthcare environments preferred.
Technical Skills
- Strong hands-on experience with:
- Windows desktops and laptops
- Common peripherals and printers
- Basic networking concepts
- Remote support coordination tools
- Familiarity with ITSM tools (preferably ServiceNow).
Additional Expectations
- Ability to lift and move IT equipment safely.
- Willingness to travel within assigned field region.
- Flexibility for after-hours or emergency support when required.
- Adherence to organizational security and safety policies.
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