IBM AIOps

Conch Technologies
Tampa, FL, United States
2 days ago
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Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source

Tech stack

4G (Telecommunication) Application Programming Interfaces (APIs) Artificial Intelligence Cloud Computing Noise Reduction Linux IBM Cloud Computing Tivoli Management Framework Multi-protocol Systems Python (Programming Language) Machine Learning Network Control
+9 more
Simple Network Management Protocols Syslog Scripting Computer Network Operations Mttr Apache Kafka ArcSight Event Correlation Restful APIs AIOps

Job description

  • Design, configure and implement IBM AIOps / IBM Cloud Pak for AIOps solutions supporting Telecom OSS and Service Assurance operations.
  • Strong experience in fault/alarm management, event correlation, noise reduction, anomaly detection, root-cause analysis and service-impact identification.
  • Integrate AIOps with EMS/NMS, monitoring platforms, ITSM systems, network inventory and telemetry/event sources across complex telecom environments.
  • Hands-on expertise with IBM Netcool/OMNIbus, Event Manager, Watson/AIOps capabilities, automation workflows, APIs and event-management integrations.
  • Apply AI/ML-driven correlation and predictive analytics to improve network availability, reduce alarm volumes and accelerate MTTD/MTTR.
  • Work closely with NOC, Service Assurance, Network Operations, OSS architects and engineering teams to automate incident detection, correlation and remediation.
  • Good understanding of 4G/5G, IP/MPLS, Transport/Fiber networks, SNMP/Syslog, REST APIs, Kafka, Linux and scripting/Python.

Requirements

8+ years overall, with strong hands-on experience in IBM AIOps/Netcool + Telecom OSS/Service Assurance.

Key Skills: IBM AIOps | Cloud Pak for AIOps | Netcool/OMNIbus | Event Correlation | Fault Management | Service Assurance | RCA | Automation | EMS/NMS | Telecom OSS | Python/Linux.

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