Senior Scrum Master

We are seeking an experienced Senior Scrum Master to lead Agile delivery for enterprise technology projects. The candidate will manage a cross-functional team of 15-20 members, including Developers, QA Engineers, and Data/System Analysts., * Lead Scrum ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.

• Manage three-week sprint cycles covering development, QA, and dedicated client UAT.
• Coordinate a 15-20 member cross-functional team.
• Manage backlogs, sprint boards, dashboards, and reporting using Azure DevOps (ADO).
• Track Agile metrics, including velocity, burndown, cycle time, and defect resolution.
• Coordinate client UAT, defect triage, release readiness, and sign-offs.
• Identify and resolve impediments, risks, and delivery dependencies.
• Communicate project progress and delivery updates to client stakeholders.
• Coach teams on Agile practices and continuous improvement.

The role requires strong Azure DevOps (ADO) expertise, client-facing experience, and the ability to manage a structured three-week sprint cycle, with the third week dedicated to client UAT, defect triage, and sign-offs., * 6+ years of experience as a Scrum Master or Agile Project Manager.

• 2-3 years of client-facing or consulting experience.
• Experience leading Agile teams of 12-20+ members.
• Strong hands-on experience with Azure DevOps (ADO), including Boards, Backlogs, Queries, Dashboards, and Test Plans.
• Experience managing client UAT, defect triage, and release sign-offs.
• Strong stakeholder management and communication skills.
• Must hold at least one recognized Agile certification: CSM, PSM II/III, PMI-ACP, or SAFe Scrum Master.
• Must reside within commuting distance of Cook County or Lake County, IL.

Preferred Qualifications Experience with enterprise implementations, system migrations, and integrations. Understanding of CI/CD pipelines and automated testing. Strong client management, conflict resolution, and delivery governance skills.