Hardware Engineer II (Internal Candidates Only)

Responsibilities: Support and maintain instructional, faculty, and staff workstations including labs, classrooms, and academic meeting spaces. This includes installing, configuring, diagnosing, repairing, and upgrading all computer hardware endpoints, operating systems, and applications while ensuring its optimal performance. Troubleshoots problem areas in a timely and accurate fashion and provide end users training and assistance where required.

Computer Engineering, Computer Workstations, Technical Training, Operating Systems, Identify Issues, Computer Hardware, Time Management, Systems Administration/Management, Hardware Upgrades, Local Area Network (LAN), 1. Must be an active and committed Christian who will support the University’s mission and who will be an active participant in their local church.

1. An associate degree from an accredited university in a technology field is strongly preferred.
2. A minimum of two (2) years’ full-time employment experience with computer-related hardware is required.
3. Experience with LAN operations is preferred.
4. Apple computer experience is preferred.
5. JAMF Apple Device Management experience preferred
6. Working knowledge of Microsoft Intune preferred
7. Project management/lead experience is preferred.
8. Working knowledge of Windows infrastructure features (e.g. Active Directory, Group Policy) and TCP/IP concepts is preferred.
9. Experience using disk-imaging tools is preferred.
10. Ability to operate tools, components, and peripheral accessories.
11. Able to read and understand technical manuals, procedural documentation, and OEM guides.
12. Ability to conduct research into PC issues and products is required.
13. Analytical and problem-solving abilities.
14. Proficiency with Microsoft Office Suite, Microsoft Exchange, and Windows Operating Systems is required.
15. Ability to work well in a customer-centric team environment.
16. Must be proficient in general office equipment operation.
17. Must possess exceptional time management and detail-orientation skills.
18. Must possess a current and valid Texas driver’s license and be insurable under UMHB auto policy.
19. Must agree to the University’s Employee Statement of Understanding.

Salaries and Benefits: Competitive salary commensurate with experience, excellent benefits including Day One medical and dental insurance, retirement plan with match, and tuition benefits for employees and their dependents.