Senior ServiceNow Developer and Architect - Remote / Telecommute

We are looking for Senior ServiceNow Developer and Architect - Remote / Telecommute for our client in Chicago, IL, The candidate will serve as an experienced ServiceNow Developer cum Architect with strong expertise in ServiceNow platform architecture, custom development, integrations, and SNOW AI capabilities. The candidate will lead technical design, build scalable solutions, and drive the adoption of AI/GenAI features within the ServiceNow ecosystem., * Architect end-to-end ServiceNow solutions across ITSM, ITOM, CMDB, HRSD, CSM, or custom applications.

• Define technical standards, reusable components, and platform governance.
• Design scalable integrations using REST, SOAP, MID Server, and IntegrationHub.
• Lead architectural reviews, solution designs, and technical workshops.
• Hands-on development using JavaScript, Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer.
• Develop and configure Catalog Items, Record Producers, Service Portal components, and UI Builder components.
• Implement and enhance SNOW AI features such as Predictive Intelligence, Automation Discovery, Virtual Agent, NLU, and GenAI.
• Build and manage custom applications using App Engine Studio and Scoped Apps.

• Strong expertise in ServiceNow architecture and application development.
• Deep proficiency in JavaScript, Glide APIs, and server/client scripting.
• Experience with Virtual Agent, NLU models, Predictive Intelligence, or SNOW AI features.
• Knowledge of Service Portal, Now Experience, and UI Builder components.
• Strong debugging, troubleshooting, and problem-solving skills.

Preferred Skills:

• Experience with GenAI features such as Now Assist.
• Experience with IntegrationHub, Spokes, and custom integrations.
• Familiarity with Agile and Scrum methodologies.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.