Presale Engineering Support Specialist

Integrated Protection Services, Inc.
Columbus, OH, United States
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

AutoCAD FS Design Studio Simplex Dental Software

Job description

  • Prepare bills of materials (BOMs) from take-offs and plan sets to support sales quoting.
  • Perform take-offs on bid and spec projects as requested by sales.
  • Provide the same take-off, BOM, and quoting support for security systems projects (access control, CCTV, and intrusion), as volume requires.
  • Provide fire alarm code guidance and design input to sales reps during the quoting process.
  • Support submission of fire alarm permits where needed during presale/bid stages.
  • Coordinate directly with sales reps across all branches to manage request volume and turnaround expectations.
  • During lower-demand periods, take on smaller engineering design drawings to support the broader design team.
  • Flag scope, code, or compliance concerns on bid documents before they go out to sales.
  • Estimate the design hours a project will require, to support accurate project scheduling and staffing once a bid is won.

Task Breakdown

Presale Support (primary focus)

  • Review incoming take-off/BOM requests and prioritize based on bid deadlines.
  • Assemble BOMs consistent with IPS design and formatting standards.
  • Research and confirm equipment compatibility for quoting (panels, devices, ASD, etc.).
  • Respond to sales questions on code requirements (e.g., ADA notification, FSDs, system smoke coverage) during active bids.
  • Determine estimated design hours required for the project, to inform scheduling once the bid is won.
  • Assemble take-offs and BOMs for security systems bids (access control, CCTV, intrusion) as they come in, alongside fire alarm work.
  • Track and communicate turnaround status back to requesting sales reps. *

  • Pick up smaller design drawings during slower presale periods.
  • Coordinate with the Design Engineering Manager on drawing assignments and priority.
  • Route any stamped/certified design deliverables through appropriately licensed staff for final review.
  • Cross-Functional Participate in regular check-ins with the Design Design Support (as capacity allows)

  • Engineering Manager on workload and branch demand.
  • Provide input on recurring presale bottlenecks to help refine the role and process over time.

Requirements

  • Prior experience in fire alarm estimating, design, or presale/technical sales support - this is the primary focus of the role.
  • Working knowledge of fire alarm code requirements (NFPA 72 and related local/state code).
  • Familiarity with major fire alarm panel platforms (e.g., Simplex, Notifier, Fire-Lite, EST).
  • Strong communication skills - this role works directly and frequently with sales staff.
  • Ability to travel regularly across all four IPS branch offices.

Preferred

  • NICET Fire Alarm Systems certification (or actively working toward it). Not required at hire if the role’s scope stays on presale/support work rather than independently produced stamped drawings.
  • AutoCAD experience.
  • Experience with security systems - access control, CCTV, and intrusion (e.g., Bosch, DMP, Axis)
  • Prior experience specifically in a presale or estimating capacity, in addition to field or post-sale experience.

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