Software Engineer

NICE Ltd.
Salt Lake City, UT, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Working hours
Regular working hours
Job source

Tech stack

Clean Code Principles ASP.NET .NET Framework ActionScript Agile Methodology Artificial Intelligence Data Analysis Automation of Tests Unit Testing Delphi (Programming Language) C Sharp (Programming Language) C++ (Programming Language)
+14 more
Code Review Information Systems Customer Data Management Software Design Patterns Windows Communication Foundation Systems Analysis Microsoft Visual Studio Microsoft SQL Server Team Foundation Server Routing Object-Oriented Software Development Software Engineering Software Systems Information Technology

Job description

The Sr. Software Engineer designs, builds, tests, and maintains the NICE CXone platform. This role works across the full development lifecycle - from architecture and coding to production support - within an Agile team environment., * Design, develop, and enhance platform features across multiple tiers

  • Write clean, maintainable code and unit tests
  • Perform code reviews and resolve QA defects
  • Support and troubleshoot production issues
  • Collaborate with Product Management and System Analysis to deliver projects
  • Mentor developers and provide technical leadership as needed
  • Manage multiple concurrent projects and deliver on schedule
  • Follow engineering standards, security practices, and compliance requirements

Compliance & Risk

  • Ensure regulatory and security best-practice adherence
  • Protect sensitive customer data
  • Maintain accurate reporting and documentation

Requirements

  • Bachelor’s in Computer Science, Information Systems, or equivalent experience, * 6+ years software development
  • Strong problem-solving and decision-making skills
  • C#, ASP.NET, .NET Framework, Visual Studio
  • Object-oriented design, design patterns, and unit testing
  • Multithreaded applications and TCP/IP communication
  • Agile development practices
  • Excellent communication and teamwork

Preferred Experience

  • SQL Server
  • WCF, C++, Flex/ActionScript, or Delphi
  • Automation/testing tools
  • TFS or similar tooling
  • Telecommunications or call-center platforms
  • Prior technical or team leadership experience

About the company

NICE delivers enterprise cloud and on-premise software solutions. NICE CXone is the company’s cloud customer experience platform, combining omnichannel routing, workforce optimization, analytics, automation, and AI.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

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