Cash Application Specialist

Research Vlookups Invoicing Composure Remittance Accounting, Collections Procurement, The Cash Application Specialist is responsible for accurately recording all cash received from customers, ensuring payments are correctly applied according to customer instructions, and balancing daily cash postings against the general ledger. This role requires strong analytical skills, advanced Excel capabilities, and the ability to work efficiently within large ERP systems in a high-volume, fast-paced environment., * Research and accurately input daily cash receipts into customer accounts, verifying that all payments are applied correctly.

• Balance cash received and posted against the general ledger on a daily basis to ensure accuracy and completeness.
• Investigate and resolve account discrepancies, including short payments, overpayments, deductions, and misapplied payments.
• Manage high-volume cash posting and unapplied cash balances, ensuring timely resolution of outstanding items.
• Conduct daily research on remittance details and unapplied cash discrepancies to identify root causes and corrective actions.
• Perform detailed customer account research to support B2B collections, payment research, and reconciliation activities.
• Update complex Excel reports each day, using pivot tables and VLOOKUP, and provide regular status updates to leadership.
• Identify process inefficiencies in cash application and reconciliation workflows and propose practical, data-driven solutions.
• Work effectively within large ERP systems (such as Oracle, NetSuite, SAP, or Sage) to post cash, reconcile accounts, and maintain accurate records.
• Utilize banking portals, including tools such as CashPro or similar platforms, to review and reconcile incoming payments.
• Collaborate with internal and external stakeholders to resolve payment issues and build strong professional partnerships.
• Deliver high levels of customer service by practicing active listening and responding promptly and accurately to inquiries.
• Maintain organized, structured work habits, assume responsibility for assigned tasks, and operate with limited supervision.
• Participate in additional ad hoc tasks and projects as assigned, contributing to continuous improvement of cash application processes.

Cash Posting Communication Investigation Cash Receipts General Ledger Reconciliation Microsoft Excel Customer Service SAP Applications Listening Skills Active Listening Cash Application Analytical Skills Workflow Management Cash Reconciliation Business To Business Pivot Tables And Charts Productivity Improvement Ability To Meet Deadlines Balancing (Ledger/Billing) Enterprise Resource Planning Continuous Improvement Process Generally Accepted Accounting Principles

At least 5 years, * Minimum 5 years of prior cash application experience in a high-volume environment.

• Proven experience applying customer payments to invoices and managing unapplied cash balances.
• Strong experience in cash reconciliation and research, including short pays, overpayments, deductions, and misapplied payments.
• Hands-on experience working in large ERP systems; ability to navigate and use platforms such as Oracle, NetSuite, SAP, or Sage (large ERP experience is non-negotiable).
• Intermediate to advanced proficiency in Microsoft Excel, including the ability to build and use pivot tables and VLOOKUP formulas (non-negotiable).
• Knowledge of general accounting principles and how they apply to cash posting and reconciliation.
• Demonstrated accuracy and numerical/financial astuteness when handling payment data and reconciliations.
• Strong analytical, research, and resolution skills, with the ability to conduct detailed investigations on a daily basis.
• Ability to work effectively with systems and multiple applications in a cash application and accounting environment.
• Organized and structured work style with a strong sense of ownership and responsibility for assigned accounts and tasks.
• Ability to work with limited supervision while meeting deadlines and maintaining high quality standards.
• Customer service focus, including strong listening skills and responsiveness to internal and external inquiries.
• Ability to negotiate and develop professional partnerships with internal teams and external clients.
• Experience using banking portals and payment platforms such as CashPro or similar tools (experience strongly preferred).

Additional Skills & Qualifications

• High school education required; a bachelor’s degree is preferred.
• Experience with B2B collections and customer account research.
• Familiarity with banking portals and online payment platforms, including tools similar to CashPro.
• Comfort working with large datasets and complex Excel reports for tracking cash application and reconciliation metrics.
• Results-focused mindset with the ability to solve problems while maintaining composure and self-control.
• Demonstrated ability to identify process inefficiencies and recommend improvements.
• Strong communication skills for collaborating with cross-functional teams and external stakeholders.
• Ability to sit or stand for extended periods while performing computer-based work., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.