Technical Architect

• 14-16 year experience in bridges the gap between business stakeholders and technical engineering teams, analyzing client requirements and designing, configuring, or implementing information technology solutions* Client & Requirement Analysis: Meet with business stakeholders to assess current workflows, perform gap analyses, and translate business needs into technical specifications.* Solution Design & Implementation: Architect, configure, code, or deploy software and hardware solutions (such as cloud migrations, CRM systems, or custom APIs).* Testing & Troubleshooting: Run system tests, debug code or database errors, resolve log issues, and provide Level 2 or Level 3 technical support.* Collaboration & Pre-Sales: Partner with software engineers, product managers, and QA teams, while occasionally assisting sales teams with technical scoping and value propositions.* Documentation & Training: Create technical documentation, architecture blueprints, and user guides, and train end-users or internal staff on new systems

Requirements Management, Debugging Skills, Technical Writing, Technical Support, Application Programming Interface (API), User Documentation, Gap Analysis, Information Technology & Information Systems, Quality Assurance, Technical Training