Associate Director, Applied AI (TMT), AI & Data, Engineering & Delivery

As an Associate Director in Applied AI within our AI & Data team, you will lead the commercial growth and delivery of Applied AI solutions across our major Telecoms, Media & Technology (TMT) clients. You will originate and shape new opportunities, develop and take to market innovative service offerings, and lead multi-disciplinary teams to deliver secure, responsible and scalable AI outcomes.

• Telecoms
• Media & Entertainment
• Technology (including software, platforms and digital services)

As an Associate Director in Applied AI (TMT), you will be responsible for:

• Supporting the commercial strategy and origination targets for Applied AI offerings across major TMT accounts, owning opportunities from initial client conversation through to proposal and close.
• Designing, packaging and selling new advanced AI services and solutions that address clear client problems in telecoms, media and technology.
• Leading executive-level client engagements and pitching directly to C-suite stakeholders, translating model capabilities into operating cost impacts and product roadmap implications.
• Directing the delivery of complex AI solutions and pipelines, guiding technical teams on architecture and engineering approaches while remaining accountable for delivery outcomes.
• Taking responsibility for the secure deployment of large language models and associated tooling, ensuring appropriate controls, testing, monitoring and data protections are Embedded in delivery.
• Ensuring delivery follows responsible and ethical AI frameworks, including governance for model risk, privacy, bias, explainability and human oversight.
• Hiring, developing and managing a consulting team, coaching performance and career growth while holding teams to strong delivery standards, utilisation and margin expectations.

• Proven history of originating and closing consulting sales and managing large accounts within the Technology, Media or Telecommunications sectors.
• Strong commercial understanding of generative AI and the modern AI stack, including large language models, prompt engineering, retrieval-augmented generation (RAG), vector databases and MLOps principles.
• Hands-on experience leading delivery of production AI solutions (you guide architecture and engineering teams rather than writing or governing the code yourself), with clear accountability for outcomes.
• Practical experience applying AI to at least one of: telco operations and customer service, media supply chains and content operations, or software engineering productivity and developer tooling.
• Good understanding of major cloud platforms (AWS, Azure or GCP) and their generative AI services, plus the security, data and operating model considerations required for enterprise deployment.
• Ability to communicate complex machine learning concepts to senior stakeholders who care about business impact, costs, risk and time-to-value.

The following will be an added advantage:

• Relevant certifications in cloud and AI (eg, AWS, Azure or GCP; machine learning or data engineering certifications).
• Experience establishing responsible AI practices (governance, risk and controls) for generative AI and advanced analytics.
• Consulting experience leading multi-workstream programmes, including commercial management, estimation and delivery margin control.
• Experience operating in Agile environments and collaborating with product and engineering teams to deliver iterative value.

Additionally, we expect that you possess the following core consulting skills:

• A strong focus on team working within diverse and remotely located teams
• A “can do” attitude - Hands-on & flexible approach to emerging requirements and a real willingness to learn and participate
• Good communication and people skills, with the ability to articulate complex ideas to different audiences within an organisation, and effectively engage with stakeholders ranging from subject matter experts to senior functional leads
• Strong documentation ability and excellent written and verbal communication skills
• Experience of working in fast-paced and demanding delivery-focused environments
• Enthusiasm and passion for the delivery of market leading solutions that make a difference
• Professional working proficiency in the English language
• An ability to travel internationally and stay away from home for up to 5 days each week for specific durations of time based on defined programme needs or phases

Deloitte’s AI & Data practice helps organisations unlock measurable value from data, automation and artificial intelligence, re-engineering products, platforms and operations to improve performance and accelerate speed to market. Within our Telecoms, Media & Technology (TMT) industry, we work with leading brands to apply AI in ways that reduce operating costs, improve customer and network outcomes, and create new digital products and revenue streams.

Our AI & Data team brings strategy, product thinking and engineering delivery together, shaping AI roadmaps, designing and deploying secure AI solutions, and supporting responsible adoption through governance, controls and change. We work closely with clients’ business and technology leaders and with multi-disciplinary engineering teams to deliver outcomes across the full lifecycle from idea to scaled deployment.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost ., Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (eg, in relation to any financial interests and employment relationships). This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (eg, you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of. - Dan, Consulting

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