RPA/AI Application Technical Specialist | DC DHS

About the role: This position leads the design, development, and deployment of Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions for DC government human services programs. The specialist automates manual workflows, builds intelligent document processing pipelines, and integrates AI/ML models into existing agency systems to improve operational efficiency and service delivery.

What you will do:

• Design, develop, and deploy RPA bots using UiPath, Automation Anywhere, or Power Automate
• Build and integrate AI/ML models for document processing, data extraction, and decision support
• Analyze business processes to identify automation opportunities and estimate ROI
• Develop and maintain automation frameworks, templates, and reusable components
• Create technical documentation, solution architecture diagrams, and runbooks
• Collaborate with business analysts, program managers, and IT teams on requirements and testing
• Monitor bot performance, troubleshoot failures, and optimize automation workflows
• Support change management and end-user training for automated processes

• 5+ years of RPA development experience (UiPath, Automation Anywhere, or Power Automate)
• 3+ years of experience with AI/ML technologies (NLP, computer vision, or predictive analytics)
• Strong Python or .NET programming skills
• Experience with process mining and business process analysis
• Knowledge of API integration, web services, and database connectivity
• Excellent communication skills for technical and non-technical audiences

Preferred: UiPath Advanced Developer certification. Experience with government human services or social services programs. Azure AI Services or AWS AI/ML experience.