IT Asset Coordinator

As the IT Asset Coordinator, you’ll coordinate the full lifecycle of Compnow’s internal technology assets, ensuring devices, evaluation equipment and IT infrastructure are acquired, deployed, tracked, recovered and disposed of effectively. Working across Finance, internal IT, purchasing and warehousing, you’ll keep assets moving and stakeholders informed. This hands-on role suits someone who enjoys taking ownership, solving operational problems and balancing competing priorities in a fast-paced environment.

• Coordinate internal technology assets from acquisition and approval through to recovery, reuse, resale or disposal.
• Review asset requests, manage approvals and recommend suitable alternatives when required.
• Create orders, approve invoices and maintain accurate asset and stock records using Pronto and the asset management system.
• Source supplier quotes, bids and stock availability, follow up delivery timeframes and keep stakeholders informed.
• Forecast internal asset requirements and maintain appropriate stock levels to support availability and cash flow efficiency.
• Coordinate picking, consignments, courier bookings and deliveries, including equipment for new starters.
• Manage customer demonstration and evaluation equipment, confirming requirements and coordinating the timely recovery of devices.
• Partner with internal IT on device resets, mobile device management compliance, data destruction, repairs and equipment testing.
• Complete periodic asset audits and drive proactive device refresh and replacement activities.
• Lead and support the Inventory and Assets Assistant while improving processes, cost recovery and operational efficiency.

• Previous experience in the IT channel, with an understanding of how vendors, distributors and resellers operate.
• A practical understanding of IT hardware and end-user devices, including laptops, mobile devices and peripherals.
• Strong Microsoft 365 and Excel skills, with experience managing data, tracking stock and producing reports.
• Experience maintaining accurate databases and using business analysis tools to identify trends, issues or opportunities.
• Familiarity with ticketing systems used to log, track and resolve requests.
• Strong customer service and communication skills, with the confidence to engage stakeholders across different teams and locations.
• The ability to work autonomously, take initiative and follow issues through to resolution.
• Strong organisation and attention to detail, with the ability to manage competing priorities in a fast-paced environment.
• Experience coordinating IT assets or fleets across their full lifecycle, or using Pronto ERP, will be highly regarded.
• Warehousing experience or experience supporting a junior team member will be advantageous.

Every Voice Counts - When you join our team, your skills and ideas will be welcomed.

Be Remarkable - Your contribution is key to our success. You don’t stop growing, neither do we.

Do What’s Right - We make a point of keeping our skills current and increasing our impact.

Create Connections - Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• A free day of leave on your birthday
• Five weeks annual leave incentive
• Employee discounts on IT Equipment
• Employee discounts on accommodation in Bali, Indonesia
• Training programs designed for you
• Long term career pathways

At Compnow, we’re more than a leading Australian technology provider. We’re a team of innovators, problem-solvers, and trusted advisors helping organisations unlock the full potential of technology.

For more than three decades, we’ve partnered with businesses across the country to deliver tailored IT solutions, from end-user computing and managed services to complex infrastructure, cloud, cybersecurity, and lifecycle solutions. Our success has been built on strong relationships, exceptional customer experiences, and a commitment to doing what we say we’ll do.

As a privately owned and nationally recognised technology business, we’ve created a culture where people are empowered to make an impact, challenge the status quo, and build rewarding long-term careers. We know that great people are the key to our success, which is why we invest heavily in our team, celebrate achievements, and create genuine opportunities for growth.