Manufacturing Quality Systems and CAPA Engineer

• Do you enjoy being the first call when a customer raises a product quality concern-and the last word on how it gets solved?
• Are you energized by running CAPAs, closing audit actions, and strengthening ISO 9001 processes?
• Can you translate SPC data, PFMEAs, and control plans into real, measurable improvements on the floor?

What You’ll Own

• Customer-facing quality: tackle escapes, uplift scorecard performance, and coordinate product/equipment qualifications.
• Quality System health: manage CAPA, complaints, and audit activities to keep the system robust.
• Continuous improvement leadership to meet customer expectations and internal targets.
• Active role in development activities: validation planning, SPC & data analysis, control plans, technical reporting, PFMEA contributions.
• Design/print reviews: highlight significant characteristics and define controls.
• Compliance ownership: ensure products conform to customer and regulatory requirements.
• Internal response leadership: organize the team for fast, clear action on quality events.
• Process optimization: introduce and validate improved procedures, QA methods, tooling, and equipment.
• Returned product analysis: verify issues, perform failure analysis, and implement corrective actions.
• Sampling strategy: devise QA sampling and associated analytics to drive improvements.
• Problem-solving facilitation: lead teams that fix issues and prevent recurrence.
• Project participation: deliver QA oversight for new and updated manufacturing processes.
• Quality advocacy: mentor peers and champion best practices.
• Primary liaison: serve as the designated quality contact for assigned customers.
• Tool mastery: apply structured problem-solving and document Corrective-Preventive Actions using the 8D approach.
• Nonconformance control: lead review/disposition with clear metrics and follow-through.

Manufacturing Systems, Systems Engineering, Corrective and Preventative Action (CAPA) Systems, ISO 9001, Customer Relations, Scorecarding, Corrective and Preventative Action (CAPA) Systems, Systems Administration/Management, Continuous Improvement, Leadership, * Bachelor’s in Engineering (or similar technical discipline) or equivalent experience.

• 5+ years in industrial manufacturing support roles.
• Experience implementing and improving ISO 9001 and Lean practices.
• History of direct customer engagement on quality matters.
• Strong written/verbal communication, organization, and problem-solving skills.
• Detail orientation and proficiency in Microsoft Office.

Your Toolkit

• PFMEA
• APQP
• Supplier Management
• Manufacturing Instruction (MI)
• Standard Operating Procedures (SOPs)
• AS9100 Quality Systems
• Quality Control Experience
• Tolerance Analysis
• Precision Measurement & Hand Metrology
• Advanced Inspection & Gauge Measurement
• Quality Control Data Analysis
• PPAP Process Experience

Tech in Our Shop

• ERP Software
• Coordinate Measuring Machine (CMM), Must be authorized to work in the US without sponsorship, both now and in the future.

$80,00.00 - $100,000.00 annually