IT Technical SME / Senior Solution Engineer - Warranty Applications

• Requirements Engineering: Translate business requirements into technical specifications, solution designs, interface contracts, and measurable acceptance criteria, maintaining traceability throughout the software development lifecycle (SDLC).
• Solution Architecture and Design: Develop scalable, secure, and maintainable application and integration of designs using layered architecture, separation of concerns, reusable components, and established design patterns.
• Technical Feasibility and Fit-Gap Analysis: Evaluate commercial off-the-shelf (COTS) capabilities, configuration options, and custom extensions; assess architectural fit, implementation complexity, technical risk, and total cost of ownership.
• Application Engineering: Design, develop, and enhance Java-based applications using Spring, Hibernate/JPA, and Play Framework, covering service-layer logic, persistence, transaction management, and user-interface integration.
• API and Integration Engineering: Design RESTful APIs, JSON/XML data contracts, ETL workflows, and asynchronous messaging interfaces, incorporating authentication, authorization, schema validation, idempotency, and exception handling.
• Data Engineering and Migration: Develop source-to-target mappings, transformation specifications, full/incremental load strategies, dependency-based load sequencing, and reconciliation controls to ensure data quality and referential integrity.
• Reverse Engineering and Impact Assessment: Analyze application code, SQL, database objects, and integration workflows to reconstruct business rules, document data lineage, and assess upstream/downstream dependencies and regression scope.
• Database and Performance Engineering: Optimize SQL queries, indexing strategies, ORM mappings, and transaction boundaries; investigate application bottlenecks, search-index performance, and resource utilization.
• Non-Functional Requirements: Define and validate performance, availability, scalability, security, and recoverability requirements; incorporate resilience patterns and operational controls into solution designs.
• Engineering Quality: Conduct technical design and peer code reviews; develop unit, integration, contract, and regression tests to validate functionality and prevent defects.
• DevSecOps and Release Readiness: Contribute to CI/CD pipelines, build automation, configuration management, and deployment/rollback procedures, incorporating security checks and release-quality gates.
• Observability and Problem Resolution: Implement structured logging, application metrics, and integration monitoring; perform root-cause analysis and drive corrective and preventive actions.
• Technical Leadership and Collaboration: Guide developers/ engineers and collaborate with business SMEs, architects, middleware teams, and product vendors to resolve design decisions, dependencies, and delivery risks.
• Documentation and Continuous Improvement: Maintain solution designs, architecture decision records, API specifications, and operational runbooks; identify technical debt, reusable assets, and automation opportunities.

Seeking a professional with 7-10 years of relevant experience in enterprise application development, solution design, data migration, and system integration. The candidate should combine business process understanding with hands-on engineering expertise and independently drive technical analysis, design, implementation, and troubleshooting., * Backend and frameworks: Java 8; Play Framework 2.2.1; Spring Framework 4.2.5, including dependency injection, security, transactions, and integration concepts; Hibernate 4.2.7/JPA.

• Frontend: JavaScript, HTML, CSS, YUI 3.14, Handlebars 1.x, and Bootstrap 3.
• Database and persistence: MySQL 8.0.x, SQL, relational data modeling, repository patterns, and ORM.
• APIs and data exchange: REST APIs, JSON/XML, GraphQL, ETL/ELT, ODI, SFTP, File/Bulk Import, Azure Event Hubs, AWS S3, Hybrid Integrations.
• Search and indexing: Apache Solr 4.10.4 and Elasticsearch 2.4.4, including query optimization and index troubleshooting.
• Workflow and document processing: Apache Activiti, business process orchestration, and iText 5.5.8.
• Cloud integration: AWS SDK 1.11.327, Amazon S3, Amazon SQS, and S3 Browser.
• Engineering toolchain: GitHub, AWS Code Commit, and Jenkins CI/CD.

Preferred Experience

• Warranty, aftermarket, or claims-management applications, familiarity with Syncron/IEEW or Siebel CRM (Optional).
• Pentaho/Kettle or Oracle Data Integrator (ODI), including transformation analysis, job orchestration, and migration validation.
• SaaS configuration/customization, enterprise middleware, and integrations across internal and external systems.
• PostgreSQL and Azure application services.
• LLM/API integration, agentic AI-assisted development, and foundational machine learning concepts.
• Legacy application maintenance, platform modernization, production troubleshooting, and business process automation.

Supplier Screening Focus

• Prioritize hands-on engineering depth: Strong Java, Spring, Hibernate/JPA, JavaScript, SQL/MySQL, and API integration skills, supported by specific project examples.
• Validate independent ownership: Ability to take a business requirement through analysis, technical design, development, testing, deployment, and support.
• Assess analytical capability: Demonstrated experience in reverse engineering, code impact analysis, data mapping, migration reconciliation, and root-cause investigation.
• Confirm compatibility with the application stack: Practical experience maintaining older framework versions and working within established product architectures.
• Evaluate technical communication: Ability to explain solution tradeoffs, produce clear technical documentation, and collaborate directly with business stakeholders and vendors.
• Confirm platform learning capability: Ability to learn Syncron architecture and customization patterns; direct warranty/Syncron experience is an advantage., Bachelor’s degree or Master’s degree in computer science, Information Technology, or a related discipline, or equivalent practical experience.