Epic MyChart Senior Consultant

As an Epic MyChart Senior Consultant you’ll design and configure Epic MyChart , workflow analysis and optimizations: results routing, questionnaires, messaging etc., * MyChart configuration for projects, upgrades, and optimizations, working with the client to understand workflow and design through deployment and stabilization.

• Configure and support capabilities such as appointment scheduling, e-Check-in, questionnaires, result release, telehealth, mobile access, and billing self-service.
• Facilitate build demonstrations; translate clinical and operational needs into practical workflows and system requirements.
• Assist with development of test plans, assist with issue resolution, and support production troubleshooting as needed.
• Manage impacts, risks, dependencies, and stakeholder communications; mentor junior team members and client staff.

A successful candidate would possess these skills:* Ability to work independently and collaborate as part of a team* Effective written and verbal communication skills* Meticulous attention to detail and quality of work product* Ability to build and sustain professional relationships* Ability to lead projects or workstreams* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment* Strong interpersonal skills and professional demeanor* Ability to meet deadlines* Ability to provide clear guidance to others

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client’s unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

• Active Certification in Epic MyChart
• Experience with Epic MyChart build, implementation and support.
• Excellent collaboration skills are essential, as this role will work closely with business partners throughout design and implementation activities.
• Minimum 3-5 years of hands-on Epic build experience
• Experience in application workflows, troubleshooting, testing and support
• Excellent analytical problem-solving, communication and project management skills
• Demonstrative understanding of technical documentation
• Demonstrative understanding of Change control processes
• Bachelor’s degree in information technology, business, healthcare, or a related field; or equivalent experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Preferred Qualifications

• Strong desktop skills including Word, Excel, PowerPoint

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $121,400 - 143,600

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.