Systems Engineer III in Dallas

• The System Engineer III is part of a diverse team within the Enterprise Technology Operations Org.
• You will work on the design, planning, implementation, and support of our OnPrem and Cloud based computer infrastructure and application ecosystem.
• Ensuring the highest levels of availability, performance, and security., * Performs moderately advanced technological systems support, maintenance, and testing for proper upkeep of systems.
• May troubleshoot and resolve moderately complex system hardware, software, and network failures and conflicts.
• Performs installation, configurations, maintenance, and troubleshooting of Windows based environments and related infrastructure.
• Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
• Ability to perform preventive maintenance on systems software, applications, hardware, networking, and communications.
• Knowledge of current technological developments/trends in area of expertise. (examples)
• Ability to provide clear handoff and instructions to outsourced resources.
• Proactively ensures the highest levels of systems and infrastructure availability.
• Effectively prioritize and manage several open issues at one time.
• Acts as a team lead to System Engineer I and System Engineer II.
• Develop and maintain useful documentation for application or infrastructure procedures.
• Contribute to continual improvement by suggesting changes/efficiencies to standards and automation.
• Performs other related duties as assigned.

• Extensive knowledge of Windows operating system internals, system manager tools; account/file maintenance; user level commands and utilities.
• Experience as an AD domain admin.
• Experience with on premise or cloud enterprise infrastructure design and support.
• Experience using and managing SCCM.
• Comfortable working within virtualized environments like VMware.
• Solid networking knowledge.
• Properly escalate unresolved issues to appropriate internal teams
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.

EDUCATION AND EXPERIENCE:

• Bachelor s degree in computer science or related field .
• Experience with change control policies and submitting thorough records for approval.
• Solid understanding of security and performance best practices.

CERTIFICATIONS:

• Cisco Certified Network Associate (CCNA)
• Amazon Web Services (AWS) Cloud Practitioner
• Certified cloud security professional (CCSP)
• Microsoft 365 Fundamentals
• Microsoft Technology Associate (MTA).