Oracle EPM AMS Lead (Finance Systems & Planning)
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Role details
Tech stack
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Job description
· Enquo is seeking a high-performing Oracle EPM AMS Lead to own the day-to-day
· operation and reliability of financial planning systems in a fast-paced, high-visibility
· environment.
· This is not a passive support role. You will be responsible for ensuring that budgeting,
· forecasting, and workforce planning processes run accurately, consistently, and
· without disruption, while handling production issues with confidence and ownership.
· You will operate within an AMS model, owning incidents, enhancements, and system
· performance end-to-end, while working closely with finance and technology teams to
· translate business needs into effective system solutions., Own the EPM Platform:
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Manage Oracle EPM (Planning, Budgeting, Forecasting, Workforce Planning)
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Maintain configurations including metadata, rules, forms, and security
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Ensure system stability and data accuracy across financial cycles
Lead AMS Execution
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Own incidents, service requests, and enhancements using ServiceNow or
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similar tools
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Ensure SLAs are met with urgency and quality
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Proactively identify issues before they impact the business
Handle Production Issues with Ownership
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Lead resolution of high-impact issues including budget and forecast
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discrepancies, workforce planning data issues, and integration/data failures
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Perform root cause analysis across EPM and connected systems
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Communicate clearly on impact, resolution, and next steps
Translate Business to System
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Convert finance requirements into practical EPM solutions
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Identify whether issues are system, data, or business logic related
Drive Improvements
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Deliver enhancements that improve usability, accuracy, and efficiency
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Support UAT and validation of changes
Understand the Data Ecosystem
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Troubleshoot across systems connected to EPM
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Ensure consistency between planning outputs and reporting
Lead Offshore Delivery
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Coordinate offshore resources and ensure high-quality output
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Act as escalation point for technical challenges
Communicate with Confidence
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Serve as the primary day-to-day contact for stakeholders
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Build trust through accountability and consistent delivery
Operating Expectations
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Own problems from identification through resolution
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Operate with urgency during financial cycles and production incidents
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Proactively identify risks and improvements
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Maintain high standards of quality, accuracy, and accountability
Requirements
We are looking for a hands-on EPM professional who is comfortable operating under pressure and taking full ownership of outcomes.
This role is best suited for someone who:
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Has supported budgeting and forecasting systems in production environments
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Can confidently own issues end-to-end without dependency
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Is comfortable engaging directly with finance stakeholders
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Understands the difference between system issues, data issues, and business
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logic problems
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Has experience working in fast-paced AMS environments where responsiveness matters If you are looking for a purely technical or low-responsibility role, this is not it., * 6-10 years of experience with Oracle EPM / Hyperion (Planning, PBCS, EPBCS, or similar)
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Strong understanding of budgeting and forecasting processes
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Hands-on experience with EPM configuration (metadata, rules, forms)
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Experience in an AMS or production support environment
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Experience with ServiceNow or similar ticketing tools
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Proven ability to troubleshoot across systems and resolve issues end-toend
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Experience coordinating offshore teams
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Strong communication skills with business and technical stakeholders
Preferred Qualifications
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Experience with ERP systems (Oracle EBS or similar)
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Exposure to data platforms (Snowflake, SQL)
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Experience with BI tools (Domo, Power BI)
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Understanding of integrations and data pipelines
Success Metrics
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Financial planning cycles run without disruption or data integrity issues
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Production issues are resolved quickly with clear ownership and root cause
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Stakeholders demonstrate confidence in system reliability and support
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Enhancements improve system usability and efficiency
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Offshore delivery is consistent and high quality
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