IT Manager

Everforth CyberCoders
Gatlinburg, TN, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source

Tech stack

Backup Devices Cyber Security Databases Data Centers Data Integrity Database Queries Disaster Recovery IT Management Information Technology Operations Uptime Microsoft SQL Server Network Architecture
+4 more
Performance Tuning Information Technology Sql Database Administration Cisco

Job description

The IT Manager will lead the organizations technology strategy and operations, ensuring reliable, secure, and scalable IT infrastructure that supports business goals. This role combines strategic planning, hands-on technical leadership, and team management to oversee networking, cabling infrastructure, database systems, cybersecurity, and day-to-day IT services. The Director of IT will partner with business leaders to drive digital initiatives, improve operational efficiency, and maintain compliance and resiliency., * Develop and execute the IT strategy and roadmap aligned with business objectives, driving innovation and continuous improvement.

  • Manage all IT operations including network infrastructure, cabling and cable management, data center/hosted services, and end-user support.
  • Design, deploy, and maintain networking solutions using Cisco and Meraki platforms; ensure optimal performance and reliability.
  • Oversee SQL database administration practices and collaborate with DBAs and developers to ensure data integrity, performance tuning, backup, and recovery processes.
  • Lead planning and implementation of structured cabling projects, upgrades, and repairs to support current and future connectivity needs.
  • Establish and enforce IT policies, standards, and procedures for security, change management, and incident response; maintain regulatory and compliance requirements.
  • Develop and maintain disaster recovery and business continuity plans, conduct regular testing and improvements.
  • Manage vendor and service provider relationships, negotiate contracts, and oversee procurement for hardware, software, and services.
  • Prepare and manage the IT budget, forecast expenditures, and identify opportunities to reduce cost while improving service delivery.
  • Recruit, mentor, and lead IT managers, engineers, and support staff; foster a collaborative, high-performance team culture.
  • Drive cross-functional projects and serve as a trusted advisor to senior leadership on technology risks and opportunities.
  • Monitor KPIs and service-level metrics; continuously optimize processes and technology to improve uptime, security, and user satisfaction.

Requirements

Do you have experience in Telecommunications network cable installation?, Do you have a Bachelor’s degree?, * Bachelors degree in Computer Science, Information Technology, or related field; advanced degree preferred.

  • 8+ years of progressive IT leadership experience, including prior roles as IT Manager or IT Director.
  • Proven hands-on experience with enterprise networking and connectivity, including Cisco and Meraki platforms.
  • Experience designing and managing structured cabling (cable/CAB) infrastructure and related projects.
  • Strong SQL skills and experience with database administration, performance tuning, backups, and recovery.
  • Demonstrated expertise in cybersecurity, incident response, and regulatory compliance frameworks.
  • Experience with IT budgeting, vendor management, and contract negotiations.
  • Excellent leadership, communication, and stakeholder management skills with the ability to translate technical concepts for non-technical audiences.
  • Relevant certifications preferred (e.g., CCNA/CCNP, Cisco Meraki Certification, ITIL, PMP, Microsoft SQL certifications).
  • Proven track record of delivering large IT projects on-time and within budget, with strong problem-solving and organizational skills.

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off
  • Employee discount
  • Vision insurance
  • Dental insurance, * Health
  • Dental
  • Vision
  • 401(k)
  • Paid time off
  • Employee Discount

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