Application Analyst II

The Application Analyst II will have primary responsibility for the design, build/configuration, testing, validation, documentation and ongoing support of various software applications.

Core Job Responsibilities

• Design, build/configuration, testing, validation, documentation and ongoing support for the Healthcare applications.

• Investigate, recommend solutions, and implement processes and guidelines intended to reduce issues.

• Coordinate increasingly complex individual projects or work streams within the defined scope of the overall project.

• Complete tasks based on clearly defined project milestones and support requirements.

• Expand or modify system to serve new purposes or improve workflows.

• Review and analyze system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution.

• Participate in version upgrades on a scheduled basis to keep applications and users current.

• Coordinate projects, schedule, and facilitate meetings to complete assignments.

• Maintain records for change requests, stage in approval process, training for change, and live dates. Regularly attends change control committee.

• Participate with clinical disciplines to support end user engagement, intentional design, and workflow control.

• Provide technical and functional analyst support.

• Perform other duties as required.

• Bachelor’s degree in Information Services, a relate field, or equivalent experience.

• 3 years of experience in IT or an analytical clinical discipline.

• Proficient in use of Microsoft Office or similar applications.

• Excellent communication (verbal and written), analytical, team, and time management skills.

• Ability to exercise tact and good interpersonal skills.

• Demonstrated ability to complete projects independently, solve complex problems and resolve conflicts in a timely manner

• Demonstrated understanding of healthcare organizations, ancillary systems, and health system operations

PREFERRED:

• Experience in Clinical Setting.

• Experience with Electronic Health Records platforms (Epic), ITSM applications (KACE), HRIS (Infor), cloud deployments (Azure, AWS), and other digital platforms and services, Successful candidates might be required to undergo a background verification with an external vendor.