Desktop Support Engineer (Dispatch /Part-Time) Atlanta, -Georgia

Axiom

Atlanta, GA, United States

2 months ago

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Role details

Contract type

Contract

Employment type

Part-time (≤ 32 hours)

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Microsoft Windows Desktop Computing Desktop Environments Network Troubleshooting Network Connections Network Routers Diagnostic Tools Enterprise Software Applications Connectivity Problems Peripherals Laptops

Job description

We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location. This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role., * Provide on-site desktop and IT support for end users at the client location.

Troubleshoot and resolve issues related to Windows desktops, laptops, and

peripherals.

Install, configure, and maintain hardware, operating systems, and enterprise

software applications.

Support network connectivity issues, including LAN troubleshooting.
Assist with device setup, replacement, and hardware installations.
Perform basic network troubleshooting using console access when required.
Document service activities and communicate updates to the service delivery team.
Follow client IT policies and security procedures while performing onsite tasks.

Requirements

Do you have experience in Printer (troubleshooting support)?, * Strong knowledge of Windows operating systems and desktop environments

Experience in hardware troubleshooting and replacement
Basic understanding of networking (LAN connectivity, switches, routers)
Ability to diagnose and resolve desktop, printer, and peripheral issues
Good communication and customer service skills
Ability to work independently in onsite support environments

Tools Required to Carry Engineers must carry the following tools while attending onsite support requests:

Windows Laptop
LAN Cable
Console Cable
Screwdriver Toolkit
Basic IT troubleshooting tools

About the company

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com