IT Systems Analyst (Hybrid)
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Role details
Tech stack
Job description
The IT Systems Analyst (Hybrid) supports the on premises and cloud technology and level 2 & 3 end user requests. This individual will lead and participate in continuous process improvements for a high level of system performance and are responsible for implementing and supporting business critical platforms and/or applications to satisfy internal service level agreements. The IT Systems Analyst performs troubleshooting of reported and acknowledged system failures to ensure the long-term efficiency of systems and are generally self-directed with staff collaboration to ensure solutions are viable and consistent., * Implement, and maintain business-critical data center and hybrid cloud architecture.
- Implement, and maintain business-critical system and application environments including, but not limited to, server Operating System, SAN storage, and system security.
- Analyze and recommend upgrades and enhancements to existing infrastructure.
- Collaborate with business partners, security, and infrastructure teams to implement consistent technical solutions and support processes across the company.
- Work in close coordination with IT leadership and technical teams to manage and maintain proprietary and third-party software applications.
- Identify, analyze, and solve infrastructure, system, and application related issues.
- Assist IT management in developing and documenting internal departmental processes for IT governance.
- Advise and collaborate on development of policies and procedures associated with compliance and security in order to protect the enterprise.
- Perform system and security audits as required for compliance and regulatory mandates.
- Perform system backups and recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
- Evaluate and implement patches of system, server and/or applications in accordance with patch and vulnerability Management policy.
- Monitor, review, and test system performance in support of divisional KPI’s.
- Analyze system and application logs for performance or system issues.
- Perform routine and non-routine maintenance activities for infrastructure components.
- On-call support as assigned.
- Create and maintain documentation on system and infrastructure components.
- Other duties as assigned
Requirements
Do you have experience in Vulnerability management?, Do you have a High school diploma or GED?, * High School diploma or equivalency
- Commensurate experience equivalent to a bachelor’s degree in Computer Science or related field
- Working knowledge of enterprise data center and/or cloud server and storage infrastructure technologies, * Working knowledge of data center and cloud infrastructure components.
- Good understanding of cloud IaaS and PaaS security design, staging and deployment standards and techniques.
- Good understanding of backup and recovery strategies and associated technologies.
- Strong planning, time management, and project management skills.
- Strong problem-solving, analytical, and organizational skills with keen attention for detail.
- Strong customer service skills.
- Ability to communicate effectively and professionally.
- Ability to research and work both independently and collaboratively.
- Ability to adjust priorities as necessary to meet deadlines.
- Ability to multi-task, think logically, and work independently or as a team player.
- Professional attitude.
Benefits & conditions
3.63.6 out of 5 stars Edmeston, NY 13335 Hybrid work $59,356 - $98,926 a year
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