SAP ERP Access Violation Management (AVM) Team Member

• Monitor AVM queues/inboxes and intake access-violation cases (e.g., SoD conflicts, elevated access exceptions, access outside policy).
• Perform initial triage: validate request completeness, confirm user/role/application details, and route to correct owners (IT, application, business).
• Collect and organize audit evidence (approvals, tickets, logs, screenshots, recertification outputs) following documentation standards.
• Track case status, due dates, and remediation actions in the case management or GRC tool; follow up with stakeholders for closure.
• Support periodic activities: access reviews, exception recertifications, metrics reporting, and control attestations.
• Escalate aging/high-risk items per playbooks and ensure communications are clear and professional.
• Other duties as assigned

Do you have experience in User training (technical support)?, Do you have a Bachelor’s degree?, * DoD Secret Clearance

• Bachelor’s Degree
• Demonstrated experience working with SAP Navy ERP systems
• Experience providing Tier 3 or advanced functional/technical support
• Strong verbal and written communication skills with the ability to train diverse user groups
• Understanding of Navy workflows, financial processes, or supply operations

3.93.9 out of 5 stars Remote $118,000 - $131,000 a year, Pulled from the full job description

• 401(k)
• 401(k) matching

• Paid time off, Salary: $118,000- $131,000. Actual compensation offered to candidate will vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Why You’ll Want to Work at GovSG:

• Competitive pay and benefits, including PTO and company matched 401k
• Development opportunities through comprehensive training suite
• Ability to make an impact supporting the warfighter
• Opportunities to engage with the community through volunteering

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.