Intranet Experience & Information Architecture Specialist

IBSS is seeking an Intranet UX & Information Architecture Specialist to support the NOAA National Weather Service (NWS) Office of the Assistant Administrator (OAA) under the Program Management Support Services contract. This position supports the design and planning of an agency-wide intranet modernization effort to improve usability, content structure, and information access across the organization.

The selected candidate will be responsible for defining user experience requirements, designing information architecture, and supporting stakeholder engagement efforts to ensure the intranet is intuitive, accessible, and aligned with Federal standards and organizational needs.

This role operates in a Federal environment where designs must align with Section 508 accessibility requirements, cybersecurity constraints, and ATO-aligned system design considerations., * Conduct stakeholder interviews and requirements gathering across multiple NWS offices and programs

• Develop intranet information architecture, including navigation structure, taxonomy, and content organization models
• Create wireframes, user flows, prototypes, and UX design artifacts
• Define user experience standards to support usability, accessibility, and mission-driven communication
• Support development of content governance frameworks, including ownership, publishing rules, and lifecycle management concepts
• Analyze legacy content systems and support the development of content migration planning and structure design
• Ensure compliance with Section 508 accessibility standards and Federal usability guidelines
• Collaborate with IT and cybersecurity teams to ensure design alignment with system security constraints and ATO requirements
• Participate in usability testing sessions and incorporate user feedback into iterative design improvements
• Support intranet requirements documentation for development and implementation teams
• Contribute to design reviews, stakeholder presentations, and validation workshops
• Document design decisions, user requirements, and functional specifications
• Support surge activities related to user engagement, content validation, training coordination, usability testing, and post-launch optimization efforts.

Do you have experience in System design for system development?, Do you have a Bachelor’s degree?, * Bachelor’s degree in UX Design, Human Factors, Information Systems, Communications, or related field

• 5-7 years of experience in the related area
• Experience designing enterprise websites, intranets, or large-scale digital platforms
• Strong understanding of UX principles, information architecture, and user-centered design practices
• Experience with wireframing and prototyping tools (e.g., Figma or equivalent)
• Strong written and verbal communication skills
• Experience working with cross-functional stakeholders in structured environments
• Knowledge of Section 508 accessibility requirements
• Ability to interpret technical constraints in Federal IT environments, * Experience supporting Federal Government agencies (NOAA, DOC, Client, etc.)
• Experience with SharePoint or enterprise content management systems
• Familiarity with intranet governance models and content lifecycle management
• Understanding of ATO constraints in system design environments Experience supporting digital transformation or modernization initiatives

Silver Spring, MD 20910 Hybrid work $115,000 - $125,000 a year - Contract, Pulled from the full job description

• Professional development assistance
• Prescription drug insurance
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, IBSS offers a competitive benefits package that includes medical, dental, vision, and prescription drug coverage with a company-paid deductible, paid time off, federal holidays, a matching 401K plan, tuition/professional development reimbursement, and Flex-Spending (FSA)/Dependent Care Account (DCA) options.

Since 1992, IBSS, a woman-owned small business, has provided transformational consulting services to the Federal defense, civilian, and commercial sectors. Our services include cybersecurity and enterprise information technology, environmental science and engineering (including oceans, coasts, climate, and weather), and professional management services.

Our approach is to serve our employees by investing in their growth and development. As a result, our employees bring greater capabilities and provide exceptional service to our clients. In addition to creating career development opportunities for our employees, IBSS is passionate about giving back to the community and serving the environment. We strive to leave something better behind for the next generation.

We measure our success by the positive impact we have on our employees, clients, partners, and the communities we serve. Our tagline, Powered by Excellence, is a recognition of the employees that make up IBSS and ensures we deliver results with quality, applying industry best practices and certifications.