IT Support Specialist

S. J. Smith Co., Inc.
Davenport, IA, United States
3 months ago
Apply on indeed.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Shift work
Job source

Tech stack

Microsoft Office Productivity Software Information Technology

Job description

Position Summary: The IT Support Specialist provides technical support for multi-site locations. This role ensures reliable system performance, timely issue resolution, and effective user support to maintain operational continuity across the organization. This person will work in collaboration with the managed service provider to ensure systems and related procedures adhere to company values and provide top-tier customer service.

Requirements

Do you have a valid Driver’s License license?, Do you have experience in Productivity software?, Do you have a Associate’s degree?, * Associate’s degree in computer science or related field, or equivalent education and experience.

  • Two or more years of IT support experience
  • Proficiency with Microsoft Office products
  • Strong communication skills
  • Valid driver’s license with good driving record

Benefits & conditions

Pulled from the full job description

  • Paid training
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Dental insurance, Schedule: This is a full-time position typically scheduled 7:30am - 4:30pm. Occasional overnight travel is required.

Compensation & Benefits

  • Competitive Salary
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Ongoing training and professional development

About the company

IT Support Specialist- Competitive Pay, Great Benefits, The Best People.

Make a real impact by keeping our people connected and productive!

The Company: S.J. Smith Company, is a third-generation family-owned company that has been in operation since 1950. At S.J. Smith, we help make our customers more successful through cutting-edge solutions and quality products.

We believe in investing in our people, supporting professional development, and maintaining a culture where employees are empowered to do their best work.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

3:59 min

Driving software demand through increased developer productivity tools

Katrin Lehmann Katrin Lehmann +1 · Coffee With Developers

42 sec

Energy forecasts and resource demands of information technology

Marjolein Pordon · LIVE

2:48 min

Integrating version control and AI into productivity software

2:12 min

Empowering enterprise engineering through open source program offices

Cédric Gégout Cédric Gégout +4 · World Congress 2026 Europe

3:06 min

Questioning the unique workplace needs of software developers

Pauline Pagliaro Pauline Pagliaro · World Congress 2025

2:46 min

Missing equipment retrieval processes for departing employees

Jasmin Azemović Jasmin Azemović · World Congress 2026 Europe

Videos

See all

Related articles

See all