Medical Administration Specialist (Picture Archiving and Communication System) (PACS)

Posterity Group LLC is a veteran owned, service-disabled small business, headquartered in Rockville, MD, that specializes in federal government contracting and staffing. We are tasked with staffing The Naval Medical Clinic San Diego and associated locations with various roles, including Medical Administration Specialist (PACS). The Medical Administration Specialist (PACS) is expected to do the following:

• Monitors health care delivery plans; market forces, patient and beneficiary demand and other issues impacting MTF capabilities/capacity, access to care compliance and/or quality of care.
• Prepares presentations, project papers, staff and biometric reports and other medical administrative correspondence; delivers to senior MTF management.
• Conducts studies in support of various projects, program, processes or initiatives covering military health care activities.
• Implements MTF policy and initiatives to improve effectiveness, efficiency, productivity and customer satisfaction and quality improvement efforts.
• Clinical protocols.
• Monitor, maintain, and support daily PACS operations to ensure consistent system performance and availability
• Provide Tier I-III troubleshooting for PACS, RIS, modalities, and connected systems
• Build and maintain radiologist and technologist worklists, hanging protocols, and user profiles
• Work closely with clinical staff to resolve image routing, study errors, dictation discrepancies, and workflow issues
• Support DICOM device configuration, modality integrations, and exam code mapping
• Perform routine system health checks, storage monitoring, and quality assurance tasks
• Coordinate with IT, networking, cybersecurity, and vendor support teams to implement fixes or enhancements
• Participate in upgrade preparations, basic testing, and vendor-coordinated maintenance activities
• Document incidents, resolutions, system changes, and workflow updates
• Provide training and guidance to end users, clinical leads, and radiology teams
• Participate in PACS upgrades, migrations, and new system rollouts, including table building, workflow redesign, and testing
• Develop and maintain technical SOPs, work instructions, downtime procedures, and training materials
• Collaborate with radiology leadership to optimize workflow and anticipate system needs
• Support ATO/security compliance requirements, patching schedules, and audit responses
• Assist with data pulls, reporting, and analysis for clinical leadership or quality teams
• Maintain strong communication with stakeholders during outages, upgrades, or operational changes
• Provide consultative support to leadership on imaging workflow impacts and future planning
• Act as liaison between radiologists, technologists, IT, and vendors to ensure seamless operation of imaging systems

Do you have a valid Certified Provider Credentialing Specialist certification?, Do you have experience in Stakeholder management?, Do you have a Bachelor’s degree?, * Education: A bachelor’s degree in health care administration, business, information management, or a related medical discipline is required

• Certification: Certified Imaging Informatics Professional (CIIP) and various levels from the PACS Administrators Registry and Certification Association (PARCA), such as CPAS, CDIP, or CPSA, Cyber Security, * Prior experience with Fuji Synapse PACS, PowerScribe, or similar radiology reporting systems
• Experience with military, federal, or DoD/DHA healthcare systems
• Knowledge of cybersecurity practices, authority-to-operate (ATO) processes, and secure configuration guidelines
• Experience performing PACS data migrations, system upgrades, or table/worklist buildouts
• Advanced understanding of imaging workflows across Radiology, Cardiology, and specialty clinics
• Vendor coordination experience (e.g., Fuji, Nuance, modality vendors, network teams, etc.)