Manager, Client Data

The Manager, Client data will be responsible for defining, developing, and executing the strategy for our client data ingestion and reporting, with a strong emphasis on technical troubleshooting and outbound reporting systems that support analytics, member health data reporting and operational reporting.

This role requires data management expertise, deep analytical skills, and proven experience managing complex enterprise data platforms. The ideal candidate will drive technical execution, ensuring data ingestion and reporting deliver maximum value to Members, Providers, Clients and drive key outcomes., * Design data ingestion and reports to translate business needs and client needs into systems that support clients.

• Work closely with executive stakeholders, clients, and operations teams to translate business objectives and workflow changes into data ingestion standards and standard and custom reporting
• Serve as the data and reporting owner for one or more clients, managing the backlog and prioritizing enhancements and issue resolution using Agile methodologies (e.g., JIRA).
• Oversee program and report implementation and data ingestion - using dashboards and queries for early alerting of issues
• Collaborate with engineering and strategy teams to ensure technical specifications align with product goals and user needs.
• Spearhead the creation and deployment of analytical tools, dashboards (Power BI), and reports to empower clients with data-driven insights.
• Ensure the integrity and accuracy of data leveraged within reporting and analytical tools.
• Establish and manage strong relationships with stakeholders across multiple business units, acting as the primary interpreter of business requirements from clients
• Communicate updates, progress, and results clearly to stakeholders and leadership.
• Develop programs that elicit and elaborate requirements with a solutions point of view and recommendations.

• 7 or more years of experience as a Business Analyst, Data Analyst, or Data-focused Product Owner, with significant exposure to data governance and quality initiatives
• Deep healthcare domain knowledge, including hands-on experience with core concepts and data (e.g., Claims data formats, Risk Adjustment methodologies, and Member Eligibility/Enrollment)
• Expert ability to elicit, document, and manage requirements, ensuring traceability from initial client ask through development and final validation
• Demonstrated ability to build and sustain strong internal and client relationships, serving as a trusted data advisor
• Demonstrated ability to solve complex technical problems through tracing data from generation and ingestion to systems and reporting
• Demonstrated ability to learn systems and data structures quickly in order to facilitate technical troubleshooting and resolution
• Demonstrated ability to prioritize competing priorities for others’ work based on business and client needs, along with being able to describe the prioritization decision making in order to influence prioritization
• Demonstrated ability to manage complex stakeholder relationships and interpret technical details for a non-technical audience.
• Expert-level SQL proficiency with proven experience writing complex queries for investigation, root cause analysis, and defining precise reporting logic
• Expert-level skills with Microsoft Excel
• Experience with file transfer and structure and tools (e.g. MoveIt)
• Experience with cloud data platforms (e.g., Snowflake)
• Experience with data analytics programs (e.g. Alteryx, Tableau, PowerBI)
• Deep proficiency in Agile methodology and tools (JIRA).

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.