Head of Digital Transformation

Lead the delivery of practical, end to end, user-focused digital and process improvements across Transport Infrastructure. This role blends transformation, operational insight, and technology to enhance productivity, simplify ways of working, and drive measurable business performance., * Understand frontline operations, identifying pain points and opportunities for digital, AI, or process improvement.

• Design and deliver transformation initiatives end-to-end, from discovery through to implementation and performance tracking.
• Ensure solutions meet real user needs, improving workflows and operational efficiency.
• Standardise and streamline processes and systems, reducing complexity and waste.
• Challenge existing practices and drive behavioural change across teams.
• Support the move toward a more integrated and unified digital ecosystem.
• Lead pilots and rollouts, ensuring successful adoption and long-term embedding.

• Strong track record delivering complex transformation programmes.
• Solid project/programme management and PMO capability.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Proven ability to lead change and influence stakeholders at all levels.
• Commercially aware, curious, and keen to understand business operations.
• Excellent relationship-building and collaboration skills.
• Accountable, proactive, and focused on delivering results.

Profile

A driven and pragmatic leader who combines curiosity with delivery focus-comfortable challenging the status quo and committed to improving frontline performance through meaningful change.

Salary - Up to 130k + bonus and package