Desktop Support Technician

Perform laptop and desktop refresh tasks, including installation, configuration, and troubleshooting.

Provide on-site technical support to hospital staff, ensuring minimal disruption to their workflow.

Maintain accurate records of equipment inventory and service requests.

Collaborate with IT team members to resolve technical issues promptly.

Ensure compliance with hospital policies and procedures.

Proven experience in a similar field services or technical support role.

Strong customer service skills, with the ability to communicate effectively with medical staff.

Detail-oriented with excellent organizational skills.

Self-motivated and driven, with the ability to work independently.

Familiarity with hospital IT environments is a plus.

Education and Experience:

High school diploma or equivalent; additional technical certifications are a plus.

Previous experience in a healthcare setting is preferred but not required.

Working Conditions:

Primarily based at Oshkosh hospital, with occasional travel to other Advocate Health locations as needed.

Must be able to lift and move computer equipment as required.

Additional Skills & Qualifications

Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Adaptability: Flexibility to handle unexpected issues and changes in a dynamic hospital setting.

Communication Skills: Strong verbal and written communication skills to document processes and explain technical issues clearly.

Team Collaboration: Ability to work well with other IT team members and hospital staff.

Technical Certifications: Certifications such as CompTIA A+, Network+, or similar are advantageous.

Basic Networking Knowledge: Understanding of network configurations and troubleshooting.

Security Awareness: Knowledge of basic cybersecurity practices to ensure the safety of hospital data.

This is a Contract position based out of Milwaukee, WI.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.