IT Specialist

Job Description: We are seeking an IT Specialist to assist with the following tasks:

• Onboarding employees to Microsoft 365 (including login issues, mailbox setup, and Teams troubleshooting)
• Managing our domain
• Assisting with Compliance Regulations
• Collaborating with Bitrix24 (CRM System) partners for implementations and training employees on Bitrix24 (CRM System) usage
• Setting up and maintaining electronic equipment such as new computers, printers, WiFi, scanners, etc.
• Implement automations for our day-to-day activities/tasks., * Provide technical support and training to employees on Microsoft 365 and Bitrix24 (CRM System)
• Resolve login and access issues for company software and tools
• Manage domain settings and configurations
• Set up and configure new electronic equipment and ensure all systems are running smoothly
• Make sure VOIP Phones are all working
• Make sure everyone is syncing with Onedrive
• Work closely with Bitrix24 partners to ensure successful implementations and integrations/automations.

Do you have experience in User training (technical support)?, * Proven experience as an IT Specialist or similar role

• Proficiency with Microsoft 365, GoDaddy, and Bitrix24
• Strong problem-solving skills and ability to troubleshoot technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Flexible and adaptable to changing needs and schedules

Pulled from the full job description

• Health insurance
• 401(k) matching
• Flexible schedule, * Flexible work schedule
• Potential for project-based commissions as a 1099 contractor or W-2 employee status
• Opportunity to work in a supportive, family-oriented environment, Job Types: Full-time, Contract, Temporary, Temp-to-hire

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance

Compensation Package:

• 1099 contract
• Bonus opportunities
• Hourly pay
• Performance bonus
• Yearly bonus

About Us: We are a small, family-owned life and health insurance agency with about 10 employees. We pride ourselves on providing unparalleled customer service and support to our clients. We’re looking for an IT Specialist to join our team and help us manage and improve our IT infrastructure and implement automations. We are open to new ideas/suggestions - you are the expert!