Infrastructure Engineer II

Position Summary: Duquesne Light is seeking a motivated Infrastructure Engineer II to support enterprise Linux, storage, and virtualization platforms.

This role focuses on day-to-day operations, troubleshooting, incident response, and routine system maintenance (including patching) to ensure secure, stable, and reliable infrastructure supporting both corporate and mission-critical utility systems.

This position offers the opportunity to develop deeper technical expertise and grow into more advanced infrastructure engineering responsibilities over time., Infrastructure Support & Incident Response

• Provide operational support for Linux, storage, and virtualization environments

• Respond to alerts and incidents, restoring service within defined SLAs

• Troubleshoot issues across compute, storage, and virtualization layers

• Perform incident triage, escalation, and assist with root cause analysis

Linux Systems Administration

• Support RHEL and Oracle Linux (OEL) environments

• Perform routine administration including:

• System patching and updates

• Provisioning and configuration

• Performance monitoring

• Utilize Red Hat Satellite and Oracle Linux Automation Manager (OLAM)

Storage & Data Protection

• Support storage platforms:

• Pure Storage

• Dell EMC Isilon

• Assist with backup and recovery tools:

• Avamar, Rubrik, Acronis

• Perform backup validation and support restore operations

Virtualization

• Support VMware vSphere and Oracle Linux KVM

• Assist with VM provisioning, configuration, and performance monitoring

Automation & Tools

• Utilize and maintain automation using:

• Ansible

• Basic scripting (Bash/Python)

• Support existing automation and configuration management processes

Application Platform Support

• Support infrastructure for enterprise systems such as:

• Oracle Utility Suite

• IBM Maximo

• Outage Management System (OMS)

• Transmission & Distribution SCADA

• Troubleshoot infrastructure-related issues impacting application performance

Monitoring & Maintenance

• Monitor system health and respond to alerts

• Perform routine maintenance activities, including patching and updates

• Follow established change management and operational procedures

Security & Identity

• Support Linux patching, hardening, and compliance activities

• Assist with Red Hat Identity Management (IdM) and access controls

On-Call Support

• Participate in on-call rotation

• Support after-hours incidents and scheduled maintenance as needed

Additional Responsibilities:

• Perform other job-related duties as assigned

• Storm role duties as assigned, Primary focus is on daily deliverables, outputs and reporting. Typically, accountable for managing one’s own time and workflow. Responsible for using prescribed guidelines to analyze situations and solve problems. Work is typically of moderate complexity requiring the incumbent to draw on previous knowledge to perform role. Continues to build knowledge base and develop capabilities by partnering with more experienced staff as needed

Decision Impact

Problems and issues faced are vague but may be recognizable based on past experience. Accountable for some direct level of reasoning and decision making in straightforward situations based on precedents.

Hybrid Work

Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

Storm Roles

All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company. Examples of storm roles could include but aren’t limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.

Data Governance

Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.

• Bachelor’s degree or equivalent experience

• 2+ years of infrastructure experience (Linux, storage, or virtualization)

Preferred Qualifications:

• Exposure to container platforms (OpenShift/Kubernetes)

• Familiarity with Terraform or automation frameworks

• Experience in regulated or utility environments

• Working knowledge or exposure to NERC CIP standards and their impact on infrastructure operations and security

Skills/Abilities:

Technical Skills

• Linux: RHEL, Oracle Linux

• Storage/Backup: Pure, Isilon, Avamar, Rubrik, Acronis

• Virtualization: VMware, Oracle Linux KVM

• Automation: Ansible, basic scripting

• Cloud: Azure (Linux workload exposure)

• Tools: Red Hat Satellite, OLAM

Professional Skills

• Strong troubleshooting and problem-solving ability

• Ability to manage multiple priorities in a production environment

• Effective communication across teams

• Ability to work independently and collaboratively

• Demonstrates a willingness to learn and expand technical skills across infrastructure platforms

• Strong attention to detail in system changes and operational activities

• Exposure to container platforms (OpenShift/Kubernetes)

Physical Requirements: Travel: Up to 15% between Duquesne Light facilities

Duquesne Light Company (Sumter, SC)

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!