IT Security Analyst - UTIA Information Technology Services

This position supports the University of Tennessee Institute of Agriculture IT Security Program by protecting institutional data, IT assets, networks, and users in Knoxville and across the state. Reporting to the Chief Information Security Officer, the IT Security Analyst focuses on governance, risk, and compliance activities; PCI merchant compliance; incident response; vulnerability mitigation; and user security awareness training. The role requires strong written and verbal communication skills and the ability to analyze and resolve complex information security issues independently and collaboratively.

• Governance, Risk, and Compliance (25%) - Participate in UT’s Governance, Risk, and Compliance team activities; conduct vendor and internal risk assessments using system tools; and determine approval or denial of IT purchase requests based on risk and compliance requirements.
• Credit Card Merchant Compliance (30%) - Ensure compliance for approximately 110 UTIA credit card merchants and about 500 merchant staff by reviewing PCI DSS self-assessments, procedures, inventories, and annual training completion.
• IT Security Incident Response (25%) - Coordinate with UTIA, UTCVM, UTK, and UT System partners on security operations alerts and incident response; investigate security breaches; perform malware forensics; and monitor vulnerability remediation timelines.
• IT Security Awareness Training (20%) - Administer annual and new-hire security awareness training for approximately 2,800 employees, track non-completion, coordinate account actions, maintain tickets, and review phishing simulation results to determine additional training needs.

Do you have experience in Regulatory compliance analysis?, Do you have a Bachelor’s degree?, * Education: Bachelor’s Degree in Cybersecurity, Information Technology, Computer Science, or related field

• Experience: Minimum of three years of hands-on experience in IT governance, risk, compliance, or malware forensics
• Knowledge, Skills, Abilities:
• Knowledge of compliance standards, such as PCI DSS, HIPAA, FERPA, GDPR, and risk frameworks, such as CIS, NIST SP 800-171, CUI, ISO 27001, FISMA, ITAR
• Strong communication skills, particularly when relaying technical information to non-technical users
• Strong troubleshooting and problem-solving abilities to identify threats and vulnerabilities, as well as determine the proper risk mitigation
• Must be able to work independently as well as in teams.
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Experience:
• Experience working in Higher Education or other large public sector organization
• Professional certification(s) such as CISSP, SANS GSEC, CompTIA Security+
• Knowledge, Skills, Abilities:
• Knowledge of Manage Engine’s Endpoint Central, Microsoft Intune, Microsoft Entra, Microsoft Azure, Microsoft Defender, Tenable, UpGuard, or FTK

University of Tennessee Institute of Agriculture Information Technology Services supports teaching, research, extension, and administrative operations across Knoxville and locations throughout the state. The team works to provide secure, reliable, and responsive technology services that protect institutional data, support compliance obligations, and enable the Institute’s mission. The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university’s tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine. Apply today and join the Tennessee Volunteer community!

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