P/T Computer Service Technician

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.

The Information Technology Bureau (ITB) is to provide all members of the New York City Police Department with the most technological advancement available in order to enhance operational performance and promote personal safety. The use of technology in law enforcement contributes to officer effectiveness and efficiency, along with benefiting all of the citizens of New York.

A computer technician installs, maintains, and repairs computer systems and networks. They diagnose and resolve hardware and software issues, ensuring optimal performance and security. This includes setting up new equipment, troubleshooting problems, and providing technical support to users either in person, by phone, or remotely. Computer service technicians will also be creating and maintaining records of hardware and software configurations, troubleshooting steps, and resolutions., New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Do you have a valid Driver’s License license?, Do you have experience in Technical support via phone?, Do you have a High school diploma or GED?, 1. A four-year high school diploma or its educational equivalent approved by a state’s Department of Education or recognized accrediting organization and one year of satisfactory, full-time experience in computer maintenance and repair; or

1. A four-year high school diploma or its educational equivalent approved by a state’s Department of Education or recognized accrediting organization and graduation from a certified technical training program in computer maintenance and repair; or
2. A satisfactory combination of education, training and/or experience equivalent to “1” or “2” above. Experience of the type described in “1” above may be substituted for high school on the basis of one year of experience for each year of high school. However, all candidates must have either one year of the type of experience described in “1” above, or graduation from a certified technical training program as described in “2” above.

Driver License Requirement: By the time you are appointed to this position, you must have a motor vehicle driver license valid in the State of New York. If you have moving violations, license suspensions or an accident record, you may be disqualified. This license must be maintained for the duration of your employment.

3.93.9 out of 5 stars New York, NY $47,634 - $61,662 a year - Part-time, Pulled from the full job description

• Loan forgiveness
• Union benefits
• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending account
• Paid holidays, In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.