Programmer/Analyst

This position is for a support analyst with a strong focus on Networking (on-premises and cloud). Responsibilities include system administration for network-based operating systems, coordination and handling of technical support problems for member campuses, as well as monitoring, administering and troubleshooting network operating systems and connecting infrastructure. Troubleshoot the equipment performance and the health of remote and internal campus systems. Participate in conversations regarding critical situations with ITEC’s senior management. Assist member campuses with network issues and with the planning and implementation of installations and upgrades. Investigate and evaluate software which promises to be useful to the SUNY support community. Support senior management level staff in determining system requirements and capabilities, as well as appropriate hardware and software configurations. Provide direction in the on-going process of support for member campuses., 1. * Do you have a bachelor’s degree in Computer Information Systems, or a related field, and relevant work experience?

• Yes
• No 2. * How did you hear about this employment opportunity?
• Buffalo State website
• Buffalo News
• Buffalo Rocket
• Challenger
• Chronicle of Higher Education
• HigherEdJobs
• Panorama Hispano News
• Employee Referral
• Other 3. * All applicants are subject to a pre-employment background investigation. The college’s Pre-Employment Background Screening Policy is available at http://hr.buffalostate.edu/pre-employment-background-screening. Prior to an offer of employment, an applicant will be required to sign an authorization release form, allowing Buffalo State to conduct a background investigation. Failure of an applicant to sign the authorization release form will disqualify an applicant from further consideration for appointment.
• I agree to comply with the college’s policy.
• I do not agree to comply with the college’s policy. (Note, this selection will disqualify you from further consideration for appointment.) 4. * Do you have working knowledge of how services within Linux, Windows, or Hypervisors are expected to utilize the network?
• Yes
• No 5. * Do you have experience designing, deploying, and managing enterprise networks (physical and virtualized devices, including switches, firewalls, and routers)?
• Yes
• No

Documents Needed to Apply

Required Documents

1. Resume / Curriculum Vitae
2. Cover Letter
3. Names and Contact Information for 3 Professional References

Optional Documents

1. A bachelor’s degree in Computer Information Systems, or a related field
2. Relevant work experience
3. Experience designing, deploying, and managing enterprise networks (physical and virtualized devices, including switches, firewalls, and routers)
4. Working knowledge of how services within Linux, Windows, or Hypervisors are expected to utilize the network
5. Good presentation skills, interpersonal skills, written and communication skills
6. Available to work various shifts to assist with providing 24 × 7 support, 1. Enterprise networking experience, including the design, deployment, and support of Wireless, LAN, and WAN environments, with knowledge of BGP and complex routing architectures.
7. Hands-on experience with networking and security platforms, such as Cisco, Dell, Fortinet, F5, Aruba, and major cloud providers (AWS, Azure, GCP, or OCI).
8. Experience with advanced network security technologies, including NextGen firewalls, load balancers, VPNs, ZTNA, SIEM, vulnerability scanning, network access control, and SSL certificate management.
9. System administration and troubleshooting experience across Windows, Linux and Network operating system environments in professional or enterprise settings, including programming experience to help with automation activities.
10. Knowledge of virtualized, software-defined, and data center networking technologies, including VMware NSX, cloud networking, and physical-layer components such as fiber optics, SFPs, and storage networking protocols.
11. Familiarity with IT service management and operational frameworks, including working with ITIL-aligned ITSM/ITOM tools, preferably within an educational environment.
12. Background in security-focused training and operating within a security program.

Buffalo State is one of the largest comprehensive schools in the State University of New York system. As a civically minded, urban-engaged campus community located in the city’s cultural corridor, Buffalo State prides itself as having smaller learning environments coupled with larger university opportunities. Boasting a diverse and inclusive campus, Buffalo State is committed to the intellectual, personal, and professional growth of its students, faculty, staff, and alumni. The school’s mission is to deliver a broad array of high-quality and distinctive academic programs infused with diversity, creativity, and hands-on learning opportunities for hardworking students who seek a personalized and affordable education that engages their minds and advances their careers. Buffalo State is dedicated to excellence in teaching, research, service, scholarship, creative activity, and cultural enrichment. With degree programs in education, the arts, science, arts and humanities, and professional studies, each year over 6,000 students choose Buffalo State. Buffalo State welcomes applicants who are committed to helping us fulfill our mission. Faculty/Professional Professional Department Information Technology Exchange Center