Production / Technical Support

Insight Global

Jacksonville, FL, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$91,874.0

Working hours

Regular working hours

Job source

dejobs.org

Tech stack

Java (Programming Language) Multitier Architecture Artificial Intelligence Confluence JIRA Bash Shell Cloud Computing Continuous Integration DevOps Middleware Groovy Python (Programming Language)

+9 more

Linux System Administration Systems Development Life Cycle Release Management Ansible Scripting DevOps Tools - Open-source Bitbucket Jenkins Artifactory

Job description

Insight Global is looking for a DevOps / Release Management professional supporting critical wire and ACH payment platforms, overseeing deployments, environment support, and release execution across customer-facing and internal applications. The individual operates within a release control room model, coordinating stakeholders, managing orchestration workflows, and ensuring stable, automated, and compliant releases. The role emphasizes hands-on execution, automation, and reliability, with responsibilities spanning runbook management, infrastructure patching, CI/CD improvement, and continuous optimization across cloud-based, Linux environments supporting global portfolios. Pay rate is $44.17.

Requirements

DevOps / Release Management role supporting critical payment platforms (ACH / Wire)
End-to-end deployments and environment support across Non-Prod and Prod
Operate in a manager control room / release command-center model
Support both customer-facing (CashPro Online) and internal applications
Ownership of release planning, coordination, and execution
Strong stakeholder communication across technology and business teams
Hands-on experience with release orchestration tools (XLR preferred)
Experience with large-scale, multi-tier application releases
Drive automation-first mindset; identify and automate manual release steps
Produce and maintain runbooks, deployment plans, and orchestration workflows
Coordinate infrastructure patching and middleware changes
Solid understanding of CI/CD, SDLC, and ITIL practices
Experience in Linux-based environments * SRE-oriented mindset (reliability, observability, automation)
Strong automation background and willingness to embrace AI-enabled tooling
Experience in finance / BFSI domain
Cloud-based DevOps middleware environments
Exposure to MIA / Asia application portfolios
DevOps tooling: Ansible, Jenkins, Bitbucket, JIRA, Confluence, Artifactory
Scripting or programming: Python, Shell, Java, Groovy