Data and Technology Specialist

Join the Winning Futures team and help us prepare teens for success! The Data and Technology Specialist supports the day-to-day operations of Winning Futures by maintaining the organization’s data systems, administering the CRM platform, providing staff technology support, and assisting with the adoption of AI tools. This is a hands-on, detail-oriented role for someone who enjoys solving technical problems, keeping data clean and organized, and helping people use technology more effectively., * Build, clean, and maintain sections in the CRM (Sumac); create search functions and audit entries/data to keep contact information accurate and up to date

• Upload contacts into the CRM; clean for duplicates
• Manage the full Sumac audit process to ensure accurate data: conduct audits, clean data, identify patterns with data errors and coach staff, build out or update audits, update Sumac Audit MS Planner
• Create and update projects and timelines in MS Planner; export, clean, and re-upload organizational plans as needed
• Update/create assigned Handbooks and How To documents
• Manage Calendly for classroom visitors; create and manage sponsor and guest registration surveys in MS Forms
• Perform computer health checks twice per year; set up new computers with SharePoint, Microsoft products, printer software, and other required applications
• Troubleshoot issues with laptops and software when staff have issues
• Research and implement AI resources that can improve efficiencies and/or quality of operations
• Other duties, as needed, * 2 or 3 one-hour sessions per month, November through May.
• Sessions held at participating schools during the school day with students, staff, teachers, and career mentors present. Cass Technical High School (Detroit); Communication & Media Arts High School (Detroit); Community High School (Sterling Heights); Harper Woods High School (Harper Woods); Hazel Park High School (Hazel Park); Pontiac Academy for Excellence (Pontiac); and Warren Mott High School (Warren).
• Training before the program year begins and support during every session.
• Sessions start with a 10-minute lesson that is taught by a staff member, then career mentors participate in planned and fun activities that reinforce the day’s lesson.

Learn more and apply Years 2 & 3 (11th & 12th Grade)

• Focus: Deeper dive into career exploration and job readiness skills, emphasis on continuing education and planning for life after high school
• Students: 11th and 12th grade, from previous year
• Career Mentors: Matched with one to three students based on student’s career interest and mentor’s career experience
• Sessions: Mix of monthly school-based and virtual sessions, including five in-person workshops or college/career tours
• Five to 15-minute facilitated lessons or videos (virtual only)
• Structured discussion led by career mentors
• Fun hands-on activity, reinforces lesson
• Winning Futures workbook page based on lesson
• 11th Grade Topics: career exploration; financial literacy; continuing education options; emotional intelligence; positive relationships; and five-year education and career planning
• 12th Grade Topics: Identifying and overcoming college obstacles; financial aid; time management; applying to college or trade school; executing strategic plans; coping with stress and fears; networking; resumes; interviewing; organization; and career exploration

Year 1 (10th Grade)

• Focus: Exploring careers and learning life skills
• Students:10th grade and alternative high school students, C average
• Career Mentors: Matched with 3-4 students, coaching and providing students with encouragement
• Sessions: Held at partner schools during the school day with students, teachers, career mentors, and staff present
• Two or three one-hour sessions each month
• 10-15-minute lesson facilitated by staff
• Fun hands-on activity, reinforces lesson
• Winning Futures workbook page based on lesson
• Topics: vision; positive attitude; public speaking; communication skills; study skills; reputation and personal brand; managing emotions; budgeting basics; perseverance; value-based decision-making; goal setting; education and career exploration

Years 4-7 (College)

• Focus: Support needed to stay in school, graduate, and find employment
• Students: From high school program (started in 10th grade), enrolled in continuing education
• Career Mentors: Matched one-to-one with students based on student’s career interest and mentor’s career experience/li>
• Sessions: Monthly, arranged by mentors with their students - virtual, phone, or in-person
• Mentors and students choose from a list of curriculum topics
• Mentor receives talking points, resources, and activities to teach the lesson
• Topics: Overcoming freshman struggles; emotional intelligence; resumes; internships; networking; interviewing; time management; business communications; success strategies; attitude; five-year goals; and preparing for life after school

• AI CURIOSITY AND KNOWLEDGE: View AI as an opportunity, be curious about the resources, and have knowledge about LLM, Agents, and Automation for basic functions. Have an interest in continually learning about AI.
• CRM OR DATABASE EXPERIENCE: Using or managing an online CRM is preferred.
• DATA ENTRY: You love data entry, organizing information, and creating spreadsheets!
• DETAIL: You understand that “the devil is in the details” and meticulously pay attention to detail, especially when cleaning and entering data in Excel or databases.
• DIRECTION: You can take and follow direction, and when needed, give direction to others.
• FUN: You know that it’s important to get your work done and meet your goals, but you also know how to have fun along the way.
• GOALS: You are a goal setter who eagerly works to accomplish them, completely and on time.
• INCLUSIVE: You are committed to diversity and embrace a personal approach that values and respects differences in race, ethnicity, age, gender, sexual orientation, gender identity, religion, ability, and socio-economic circumstances.
• INITIATIVE: When you see a problem, you solve it. When you see an opportunity, you go for it. You don’t wait for others or try to avoid responsibility. You take the lead and own your projects and tasks.
• LOYALTY: You show appropriate discretion around confidentiality; decisions are for the good of the organization and not the individual.
• MICROSOFT OFFICE: You have good experience and know how to use basic Microsoft applications, like Word, Excel (sums, sort, filter, pivot table), and PowerPoint. It’s an added bonus if you know MS Planner and MS Forms.
• ORGANIZED: You keep yourself and your work organized.
• POSITIVE ATTITUDE: You focus on the positive and avoid the negative and present yourself as such.
• PROFESSIONALISM: You always demonstrate a very high professional demeanor, even under pressure.
• PROJECT MANAGER: You prioritize your work and can manage multiple projects at one time, completing your work on or before the deadline.
• QUESTIONS: You aren’t afraid to ask questions or be asked questions.
• RELATIONSHIP FOCUSED: You want camaraderie with your co-workers. You are pleasant and helpful with stakeholders and get along well with others.
• SELF STARTER: Able to take initiative and work independently on projects
• STUDENT FOCUSED: You are passionate about our mission and care about impacting our students.
• TEAMWORK: You jump in and help co-workers, give input without putting others down, and praise others.

Education and experience:

• This position requires completion of a certification program, associate degree, or higher, along with experience.

We are a nationally recognized leader in empowering students, ages 14 to 23, to overcome obstacles and achieve their career goals. Our seven-year Workforce Prep Mentoring Program begins in 10th grade and continues through four years of college or trade school. Students are paired with volunteer Career Mentors from the business community who provide encouragement and real-world advice. Together they meet regularly during organized, staff-led, one-hour sessions focused on career exploration, skill development, and academic and career planning. Learn more at WinningFutures.org or watch our program video.

Culture: Winning Futures is a great company to work for! We have team activities and lunches, celebrate birthdays, work anniversaries, and heritage/awareness months, only respond to emails/texts/calls in off-hours if there is a major issue, health benefits, paid holidays including Juneteenth, paid time off (details provided in job offer), and 401(K) with a match. One employee shared:

“The atmosphere and energy of the company is something that I love. The people I work with are great, and everyone is extremely dedicated to their work and the cause. It is a well-organized and managed nonprofit, which has been wonderful to work for.”