Vice President of Technology Innovation

The Vice President of Technology Innovation acts as a strategic partner to the Chief Information Officer and is expected to provide leadership in IT strategy, helping balance adoption of new ideas with the needs of the business and the capabilities of the other teams within IT. This role will lead innovation and strategy within IT as we grow and evolve the tools used by our employees.

This position leads a team of innovation-focused technologists that work alongside our core IT department, acting as a research and development capability to select, define, and test solutions, evaluating risk and performance, to help inform our overall technology roadmap and strategy. At its most complex, the work involves transformational changes to our practice, rather than incremental improvements within existing tools or platforms.

The VP of Technology Innovation has a solid foundation in IT operations but also excels at identifying, evaluating, and piloting new technology within a regulated environment, balancing innovation with cost, risk, compliance, security, and sustainability.

Supervisory Responsibilities:

• Responsible for the oversight of the Innovation Team within the IT department., * Serve as the primary leader for technology innovation initiatives that support OPWDD CCO operations and Health Home Care Management services.
• Manage staff working on developing and testing new ideas.
• Partners with Care Management, Quality, Compliance, IT, and other staff, developing a thorough knowledge of care management practice, to ensure solutions are useful and relevant.
• Partner with other IT leadership to ensure the department has a unified strategy and can operate and support new technologies and innovations.
• Identify opportunities to improve care management workflows, creation and management of documentation, and service tracking through technology solutions.
• Lead evaluation, selection, and piloting of technology platforms and components required to support the team’s objectives
• Oversee pilot programs and proof-of-concept initiatives, including evaluation, iteration, and scaling of successful solutions.
• Help guide leadership on evaluating, prioritizing, and implementing solutions tested by the team.
• Ensure all technology initiatives align with OPWDD and DOH regulations, Medicaid requirements, and other relevant standards.
• Collaborate with Security and Compliance teams to ensure adherence to HIPAA, data privacy, and organizational governance policies.
• Translate technical concepts and findings into clear, actionable insights for non-technical stakeholders.
• Foster a culture of innovation, continuous improvement, and user-centeredness within IT and across the organization.
• Build and manage relationships with vendors and partners supporting technology solutions in the OPWDD and Medicaid ecosystem.
• Maintains confidentiality.
• Performs other duties, as assigned.
• Must possess a valid Driver’s License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR Must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed.
• Must have the ability to travel between CCO sites across New York State.

Do you have a valid Driver’s License license?, Do you have experience in Managing IT teams?, Do you have a High school diploma or GED?, * High school diploma required with 10+ years of relevant experience; or

• Associate’s degree in an information technology-related field preferred with 6-8 years of experience; or
• Bachelor’s degree in an information technology-related field preferred with 3-5 years of experience.
• 8+ years of experience in information technology, digital transformation, or technology innovation required.
• Minimum of 5 years of leadership experience required.
• Experience working within a New York State OPWDD provider, CCO, Health Home, or Medicaid-funded environment strongly preferred.
• Experience leading projects that are transformational in nature
• Experience implementing and supporting care management platforms, EHR systems, or case management systems preferred.
• Experience aligning technology solutions with regulatory frameworks.
• Ability to analyze complex workflows, data structures, and system integrations in a highly regulated environment.
• Knowledge of interoperability concepts (e.g., APIs, HL7, FHIR) and system integration approaches
• Experience with information security, HIPAA compliance, and data governance best practices
• Demonstrated ability to lead cross-functional initiatives and drive organizational change.
• Strong communication skills with the ability to translate technical concepts into clear business and programmatic impact.