Systems Engineer

Layer8 Consulting has an opening for a Systems Engineer that will provide support to a medium-sized Active Directory infrastructure. This individual will be a hands-on member of the server engineering team responsible for daily support and maintenance of the server environments for one of our current clients. This position is a seven-month full-time contract position with the possibility of permanent on-going employment., · Maintain platform support for servers operating Server 2016 and Server 2025 software environment. Servers are both physical and virtual.

· Support Windows server services, including Active Directory, DNS, DHCP, and GPOs.

· Document all work in the required ticket system.

· Work on server deployment and maintenance, storage management, VM management, backup management, and technology troubleshooting.

· Provide design, development, administration, troubleshooting, documentation, security, debugging and implementation of the hardware, operating system, and application software of supported Windows servers.

· Provide set up and support of virtual hosts and maintain servers running on the hosts.

· Provide support with other team members to develop an overarching architectural plan for the data center.

· Responsible for the configuration and management of the storage systems.

· Increase day-to-day operational efficiency and accuracy via the use of automated tools and scripts.

· Provides technical support for the Storage and Backup systems.

· Effective provisioning, installation/configuration, operation, and maintenance of systems hardware and related infrastructure.

Do you have experience in Technical writing?, Do you have a Bachelor’s degree?, · Ability to obtain a Secret level security clearance.

· 1-3 years of related IT work experience or a bachelor’s degree in a related field.

· Experience with technical troubleshooting of user support issues

· Experience with server operating systems including Windows Server 2016 through 2025.

· Knowledge of Storage technologies and data backup technologies.

· Experience managing Windows desktops through GPO.

· Microsoft O365 and Azure experience

· Troubleshooting skills

· Working knowledge of networking principles.

· Positive attitude, friendly demeanor and ability to grasp new concepts quickly

· Ability to work nights and weekends as needed.

· Ability to create/maintain clear and concise technical and knowledge base documentation

· Ability to lift 60 lbs. without assistance.

· Proficient oral and written communication skills.

· Must be a US citizen.

DESIRED SKILLS

· Azure Fundamentals Certification

· Working knowledge of Windows 11 Operating Systems

· Working knowledge of Apple iOS and familiarity with iPhones

· Working knowledge of M365 or GCC-H

· Experience working with Help Desk ticketing systems

· Ability to quickly learn new software, hardware, and processes

· Understanding of basic desktop & laptop troubleshooting

· Excellent customer service skills

· Time management and organization skills

All candidates must be U.S. citizens and will be required to pass a standard background check and drug test.

Client Focused. Results Driven.

Pulled from the full job description

• Health insurance
• Work from home