Remote - Epic Ambulatory Application Analyst II

The Application Analyst II is responsible for intermediate-level support and configuration of assigned applications. The position entails assisting, training, and supporting customers with the operation and administration of systems. The Application Analyst II troubleshoots issues and works with vendors on issue resolution. The Application Analyst II partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities may include creating, documentation, and assisting other Technology teams with issues and problems. The Application Analyst II ensures the services provided contribute to the successful accomplishment of the department and organizational goals. The Application Analyst II possesses the intermediate technical expertise to support specific healthcare applications. The Application Analyst II will cross-train to become proficient in multiple applications.

• Demonstrates accountability in delivering the assigned task. Reports project issues and accomplishments to the application manager.
• Delivers a work product that meets project requirements defined by the scope and stays within departmental guidelines for application configuration/development.
• Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies.
• Participates in the conversations in the planning, development, implementation, maintenance, support, and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing, and troubleshooting.
• Contributes/Takes instructions in team and project meetings. Works closely with team/department members.
• Learns, develops, and maintains competency in the assigned application or technical area.
• Excellent communication skills and ability to work with customers and Epic team members to deliver solutions.
• Experience with requirement collection, validation, and definition of workflow, design, build, and testing of Epic.
• Other duties as assigned

Do you have experience in IT department experience?, Do you have a Associate’s degree?, * Associate’s Degree - Information Technology, Business Administration, or related field or three or more years of related experience. - Required

Work Experience

• 3 Years - 3+ years experience in IT or clinical business workflow - Required
• Experience supporting clinical, ancillary, or business environments - Required
• Application system build experience - Preferred

Licenses and Certifications

• Epic Certifications - EPIC certification(s) or accreditation - current - Required Upon Hire Or
• Epic Certifications - EPIC certification(s) or accreditation - achieved within 120 days of hire - Required within 120 Days Or
• Epic Certifications - EPIC certification(s) or accreditation - achieved within 60 days of completion of final course required - Required within 60 Days
• if certification or accreditation not achieved upon hire must be willing to travel or actively participate in remote training; caregiver allowed 3 attempts to complete certification exam - Required Upon Hire

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

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