Software Support Consultant (Entry Level)

Reynolds and Reynolds
College Station, TX, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Compensation
$45,000.0 - $52,000.0
Working hours
Regular working hours
Job source

Tech stack

Information Systems Software Systems Information Technology

Requirements

Launch your career with Reynolds and Reynolds! Are you a problem solver who enjoys helping others? Join our Technical Support Center as a Software Support Consultant and work with a great team, excellent benefits, and real opportunities for growth.</p> What you’ll do:

  • Help customers resolve software questions and issues by phone, email, or chat
  • Guide users through features and best practices for our software solutions
  • Document solutions and contribute to making our support resources even better
  • Work with teammates to continuously improve our customer experience</p> Who we’re looking for:

  • Great communication skills (written and verbal)
  • Analytical and enjoy troubleshooting
  • Detail-oriented and organized
  • Customer-focused, with a positive attitude
  • Willing to learn new systems and processes (full training provided)</p> Education: Degree in Information Technology, Information Systems, Computer Information Systems, Technical

Benefits & conditions

Communication, or Business Administration (with IT coursework) a plus, but not required.</p>\nWhy join Reynolds and Reynolds?\n- Competitive salary and performance-based growth\n- Excellent benefits package: health, dental, vision, paid time off, 401(k) with match, free onsite dining and gym, and more\n- Onsite medical center and wellness benefits\n- Supportive team environment and ongoing training\n- Opportunities to make an impact and advance your career</p>\nReady to get started? Apply today to join our growing team!</p>\n, Salary:

45,000.00 - 52,000.00 / Yearly

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