Software Support Consultant (Entry Level)
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Role details
Tech stack
Requirements
Launch your career with Reynolds and Reynolds! Are you a problem solver who enjoys helping others? Join our Technical Support Center as a Software Support Consultant and work with a great team, excellent benefits, and real opportunities for growth.</p> What you’ll do:
- Help customers resolve software questions and issues by phone, email, or chat
- Guide users through features and best practices for our software solutions
- Document solutions and contribute to making our support resources even better
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Work with teammates to continuously improve our customer experience</p> Who we’re looking for:
- Great communication skills (written and verbal)
- Analytical and enjoy troubleshooting
- Detail-oriented and organized
- Customer-focused, with a positive attitude
- Willing to learn new systems and processes (full training provided)</p> Education: Degree in Information Technology, Information Systems, Computer Information Systems, Technical
Benefits & conditions
Communication, or Business Administration (with IT coursework) a plus, but not required.</p>\nWhy join Reynolds and Reynolds?\n- Competitive salary and performance-based growth\n- Excellent benefits package: health, dental, vision, paid time off, 401(k) with match, free onsite dining and gym, and more\n- Onsite medical center and wellness benefits\n- Supportive team environment and ongoing training\n- Opportunities to make an impact and advance your career</p>\nReady to get started? Apply today to join our growing team!</p>\n, Salary:
45,000.00 - 52,000.00 / Yearly
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