Agile 1 - Operations Data Analyst

Provide end-to-end support for MDMS operations, including ingestion, VEE processing, aggregation, and data publishing

Analysis and resolution of complex data quality issues, system defects, and integration failures

Configure, and optimize VEE rules, exception handling, and performance tuning

Monitor, and troubleshoot MDMS batch jobs, workflows, dependencies, and calendars

Investigation and resolution of complex MDMS and scheduling failures, including missed runs, data delays, and downstream impacts

Oversee and support integrations between MDMS and other enterprise systems (CIS, AMI, Analytics, Data Warehouse, etc.)

Execute comprehensive test cycles functional, performance and ORT for system changes, defect fixes, and new functionality

Develop and maintain system documentation, runbooks, and operational standards

Participate in incident management, root-cause analysis, and continuous improvement initiatives.

Strong hands-on experience with Oracle databases (SQL tuning, PL/SQL programming, data validation, performance troubleshooting)

Experience supporting applications on AIX/Linux platforms, including job monitoring and log analysis

Experience working in Oracle WebLogic platform.

Proficient in Python/UNIX scripting for automation, data analysis, operational reporting, and problem resolution

Experience troubleshooting application, database, and OS-level issues in a production environment

Hands-on experience with enterprise scheduling/workload automation tools, such as UC4

Experience supporting mission-critical batch processing and time-sensitive data flows, Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field

5+ years of hands-on experience in Unix and Oracle applications including 24/7 application support.

Experience supporting MDMS and AMI systems within a utility environment

Understanding of Smart Meter technologies, interval data, and utility business processes

Experience with at least one enterprise MDMS platform (e.g., Landis+Gyr, Itron, Oracle, Siemens)

Expertise in SQL and advanced data analysis for troubleshooting, reporting, and validation

Experience supporting SOX-regulated systems, including compliance with access controls, audit logging, and change management requirements

Excellent written and verbal communication skills, including executive-level communication Experience supporting Landis+Gyr MDMS platform

Experience supporting both electric and gas MDMS implementations

Expirience working IBM power series infrastructure

Familiarity with AMI head-end systems and communication networks

Experience with large-scale AMI deployments or enterprise transformations

Knowledge of regulatory reporting, audits, and compliance requirements

Experience supporting time-of-use, net metering, demand response, or EV programs