Associate Director, Data Operations

External facing responsibilities:

• Lead taxonomy strategy conversations across key stakeholders for breakout of media reporting

• Development of data warehouse and visualization dashboards

• Creation and maintenance of calculated measurements and dimensions

• Development of dashboards using data visualization tools such as Datorama and Tableau

• Consult with subject-matter experts to design and develop business rules for data processing

• Setup and maintenance of data streams using business intelligence tools

• Lead taxonomy strategy conversations across key stakeholders for break out of media reporting

• Gather reporting requirements for internal/external dashboard & reports

• Proactively elevate and resolve project roadblocks and issues

• Manage project plans for internal/external reporting across internal teams

• Provide ongoing technical support for data ops processes and taxonomy recommendations

• Ensuring timely follow through on all scheduled and ad hoc deliverables

• Ensures compliance of data quality standards

Internal facing responsibilities:

• Drive adoption of reporting automation across teams

• Facilitate communication and progression of tasks through regular status meetings and working sessions

• Setup ongoing QA process and cadence

• Lead, mentor and train junior level staff and offshore teams

• Create, gather and write data-related standards and processes documents

• Propose and generate targeted solutions on data quality issues and operational inefficiencies

Do you have experience in Technical troubleshooting support?, * Data Collection and Processing: Experienced in building data visualization solutions (Tableau, Datorama, etc.) as well as automation solutions (Alteryx, Datorama, etc.)

• Excellent presentation and communication skills

• Advanced knowledge of the function and formation of standardized taxonomy practices for more accurate and efficient data collection & automation

• Expert in QA resolution

• Experienced with planning, optimization and analysis tools (Planit, Prisma, DDS)

• Demonstrated familiarity with self-serve tools within Search platforms (Google Ads, Bing, SA360), Programmatic DSPs (DV360, Yahoo, etc.), Ad Servers (CM360, Innovid, etc.), Social Platforms (Meta, Pinterest, TikTok, etc.) and Google Suite (Marketing Platform, Tag Manager, Analytics, Merchant Center)

• Excellent project management skills

Education and Experience

• A university degree in a related field, and 5-7 years of experience in advertising, management consulting, marketing or digital consulting

• Knowledge of agency-side execution processes

PHD is a global communications planning and media buying agency network delivering smart strategic thinking and creative innovation for the world’s leading brands. Brilliant media thinking is in our DNA. A culture of thought-leadership, creativity and innovation has seen us grow from a challenger agency in the UK, to a global leader with over 6,000 employees in over 100 offices worldwide. We combine the latest industry insight with the best creative minds to produce planning innovation and create award-winning work for some of the world’s largest advertisers. Finding a better way is our ethos and sums up how we approach everything - from a new client brief to the way we work.

About the Team

The Data Operations team is pivotal in the delivery of modern agency services. We are tightly integrated with planning and investment teams to deliver on and exceed our clients’ business goals.