Field IT Support Technician

Reynolds and Reynolds
Boston, MA, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$60,000.0
Working hours
Regular working hours
Job source

Tech stack

Computer Equipment Network Server

Job description

As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.</p> Some of the hardware you will be working with is as follows: Application Servers PC’s Cabling Switches Printers Routers Fiber Converters Scanners</p> , You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures.</p>

Requirements

Technical associates degree or equivalent work experience; 1+ years of technical experience (hardware/networking); Must be able to lift at least 50 pounds on a consistent basis; Must be able to attend a paid training class in Texas; Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years; Good communication skills; Customer service experience; A+ and/or Network+ certified is a plus; Ability to travel, with hotel stays, up to 10% of the time</p>

Benefits & conditions

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: </p>

  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Company vehicle for work purposes
  • Paid holidays, vacation and sick days</p> Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.</p> , 60,000.00 - 60,000.00 / Yearly

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