Systems and Reporting Analyst

At Mississippi Blood Services, we know for a fact that we make a difference in people’s lives every day. We’ve been working to serve the needs of patients in Mississippi hospitals since 1979. We are committed to providing excellent benefits, a great working environment and just being an all-around great place to work. We’re looking for an individual with flexible skills who can provide support in the following areas to help meet our mission, * Work closely with I/S team to ensure all departmental operations are fully compliant with all federal and industry regulatory requirements.

• Coordinate with other departments in order to understand and meet their requirements.
• Administer and maintain SQL Server database environments across the organization
• Monitor database performance, identify issues proactively, and implement tuning and optimization as needed
• Manage database backup schedules, test recovery procedures, and ensure data integrity
• Control and audit user access, permissions, and security settings
• Coordinate database upgrades, patching, and maintenance windows with minimal disruption to operations
• Maintain thorough documentation of database environments, configurations, and procedures
• Assist with database implementations as needed
• Design, build, and maintain operational dashboards and reports used by leadership and department managers
• Write and optimize SQL queries to support reporting, data validation, and ad hoc analysis
• Partner with department leads to gather requirements and turn business questions into usable data tools
• Ensure reporting outputs are accurate, timely, and presented in a way non-technical users can act on
• Identify opportunities to automate manual reporting processes and reduce repetitive data work
• Train and support end users on reporting tools and data resources
• Provide support for core business systems, including troubleshooting, vendor coordination, and user assistance

Do you have a valid Driver’s License license?, Do you have experience in Vendor communication?, Do you have a Bachelor’s degree?, * Bachelor’s degree in a technology-related field required with a minimum of five years experience in database management, reporting, or systems support. .

• Working knowledge of relational database concepts, query development, and data integrity practices.
• Familiarity with business intelligence principles and the ability to present findings in a clear and accessible format.
• Application support experience and working technical knowledge of current network hardware, protocols, and standards.
• Hands-on hardware troubleshooting experience.
• MCSE or equivalent certifications preferred.
• Valid driver’s license in state of residence and personal auto liability insurance.
• Good driving record (MVR)
• Experience with Symantec Endpoint, ArcServe and Microsoft Hyper-V a plus.
• Ability to travel on behalf of the company, using personal auto when required.
• Knowledge of applicable data privacy practices and laws.
• Strong written and oral communication skills.
• Ability to conduct research into networking issues and products as required.
• Keen attention to detail.
• Strong customer service orientation.
• A stable work history.
• High level of confidentiality
• Professional demeanor, positive attitude and ability to work well as a member of a team
• Ability to plan for change and react quickly while remaining compliant.
• Ability to think clearly under stressful situations and relate same to staff
• Ability to work long hours, during non-routine times.
• Must be able to occasionally lift and/or move up to 50 pounds