Cell Phone & Computer Repair technician

Serve customers by repairing devices while ensuring customer satisfaction

Tasks and Responsibilities:

• Accessories Sales
• Repair small devices Samsung, Apple, Google, and Laptops
• Provide recommendations for any problem resolution
• Ensure that all repairs meet or exceed uBreakiFix/Asurion quality standards
• Greet customers in a friendly manner and maintain a positive work attitude
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional groomed appearance of yourself Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time. UBREAKIFIX/Asurion is an equal opportunity employer M/F/D/V

cellphone, smartphone, electronics. Best Buy, CPRepair, Ubreakifix, Asurion, Assurant, Samsung,Google,Dell

Do you have experience in Operating systems?, Bilingual Spanish and English a PLUS PLUS

Samsung, Apple iPhone, Pixel repairs on site

MUST be able to PASS A DRUG AND BACKGROUND TEST, Proficiency in hand tools and equipment repair

• Strong software troubleshooting skills
• Knowledge of mobile devices and operating systems
• Ability to analyze technical issues effectively
• Fluency in English and Spanish for customer service is mandatory
• Experience in technical support and field service